BS - (resolved)

[Slipstream2012]

Originally Posted by Steuben

If i buy a DVD Version of a game here in germany! Lets say the desastersoft addon! Can i go back to the store and demand a replacement of the DVD? Certainly not! Same if i download it! Deal with it! Its not the fault of desastersoft if you loose the software! Its your fault!

The difference is, that a CD/DVD version plus packaging would have to be mass produced, published & distributed. Which all costs money. so the store is not going to replace it if you lose it. And let say one did! how many people would buy the game from the store, only to have a friend return with the receipt claiming to be the original buyer to get a free copy. It would be very hard to track.

Internet purchases are a whole different thing, you create an account, pay with credit/debit card or paypal which is all linked up to your credentials, your IP is logged as well, so they have a pretty good idea who you are.
And the main point is, the files are downloaded from their server, no jewel case or DVD case with pretty pictures, no CD/DVD printing costs, just the cost of bandwidth for the download of the files.

Any company that respects their customers enough would do this without a problem.
These sound like a bunch of money hoarding b£s$%6ds

next time think before you type!

Rant over!

[drifter11]

I'll 2nd that Slipstream2012

[brando]

Most respectable firms will replace a downloaded software, needing only the client's email address and an agreed password to verify the action.

[Bounder!]

Pretty poor show from Desastersoft imo, I am yet to purchase their campaign and this sort of thing dissuades me from doing so.

[ATAG_Snapper]

Originally Posted by Bounder!

Pretty poor show from Desastersoft imo, I am yet to purchase their campaign and this sort of thing dissuades me from doing so.

Don't blame you!

I have the Campaign (English) addon. It's good value IMHO. It plays well on my system, seems to be well thought out. It's what Cliffs of Dover SHOULD have had, instead of the sorry debacles that actually came with the game. After a couple of missions I decided to stop playing until my AI wingmen "woke up"! Not the fault of Disastersoft whatsoever, but their Campaign will play infinitely better once the MG devs fix the AI.

With the dedicated 1C community lined up to be their word-of-mouth promoters of their excellent product, it's unfathomable that a company like Disastersoft would allow a hard headed clerical decision compromise this community's goodwill in screwing one of its members so cavalierly!

[Codex]

Funny ...

All pictures on their site show their software packaged as "PC-DVD", even the download only versions ... false advertising right there.