BS - (resolved)

drifter11 · #1 08-17-2012, 08:45 PM

Sent them a e-mail saying I have a receipt for the download no reply back to playing silent hunter 5 for me.....

Madfish · #2 08-17-2012, 08:50 PM

Wasn't the company name desastersoft?

Seriously, what a joke.

CaptainDoggles · #3 08-17-2012, 08:59 PM

Quote:

desastersoft

Is this forum member the same "desastersoft"?

Steuben · #4 08-17-2012, 09:30 PM

If i buy a DVD Version of a game here in germany! Lets say the desastersoft addon! Can i go back to the store and demand a replacement of the DVD? Certainly not! Same if i download it! Deal with it! Its not the fault of desastersoft if you loose the software! Its your fault!

JG52Krupi · #5 08-17-2012, 09:40 PM

Quote:

Originally Posted by Steuben

If i buy a DVD Version of a game here in germany! Lets say the desastersoft addon! Can i go back to the store and demand a replacement of the DVD? Certainly not! Same if i download it! Deal with it! Its not the fault of desastersoft if you loose the software! Its your fault!

Rubbish, I have bought software online before and have always being able to download it again or a few times at least.

drifter11 · #6 08-17-2012, 09:40 PM

ok was wondering when some pinhead would say something like that....

drifter11 · #7 08-17-2012, 09:41 PM

Steuben

klem · #8 08-17-2012, 10:19 PM

You paid for a licence.

Is it illegal then to get a copy from someone else? Presumably your licence is still valid?

CaptainDoggles · #9 08-17-2012, 10:38 PM

Quote:

Originally Posted by Steuben

If i buy a DVD Version of a game here in germany! Lets say the desastersoft addon! Can i go back to the store and demand a replacement of the DVD? Certainly not! Same if i download it! Deal with it! Its not the fault of desastersoft if you loose the software! Its your fault!

A DVD costs them money to create, distribute and store.

A digital copy only costs them as much as their internet connection, which they already pay for.

Furthermore, if you buy a DVD version you don't need to go back to the store if you format your drive. You can just re-install from the DVD as many times as you like. With desastersoft's stupid scheme, you can only install it once.

tl;dr think it through before you put your foot into your mouth.

Slipstream2012 · #10 08-17-2012, 10:44 PM

Quote:

Originally Posted by Steuben

If i buy a DVD Version of a game here in germany! Lets say the desastersoft addon! Can i go back to the store and demand a replacement of the DVD? Certainly not! Same if i download it! Deal with it! Its not the fault of desastersoft if you loose the software! Its your fault!

The difference is, that a CD/DVD version plus packaging would have to be mass produced, published & distributed. Which all costs money. so the store is not going to replace it if you lose it. And let say one did! how many people would buy the game from the store, only to have a friend return with the receipt claiming to be the original buyer to get a free copy. It would be very hard to track.

Internet purchases are a whole different thing, you create an account, pay with credit/debit card or paypal which is all linked up to your credentials, your IP is logged as well, so they have a pretty good idea who you are.
And the main point is, the files are downloaded from their server, no jewel case or DVD case with pretty pictures, no CD/DVD printing costs, just the cost of bandwidth for the download of the files.

Any company that respects their customers enough would do this without a problem.
These sound like a bunch of money hoarding b£s$%6ds

next time think before you type!

Rant over!