Quote:
Originally Posted by jimbop
No need to take a chance, just wait. But remember that in this business making people happy and making money are the same thing. The dev team would undoubtedly know they have lost the confidence of many and need to make things better before another purchase.
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Jim..normally I would wholeheartedly agree with you that making people happy and making money are the same thing..however, that is Western thinking..remember 1C is a Russian software company. Having lived in Russia two years..done business there..owned property, I can assure you that is not how 99 percent of Russian companies think, they just have not adepted/developed that mind set yet..its sad but true. In my 2plus years living there..shopping there.buying expensive items, shopping at HIGH END stores etc, I can tell you the ONLY satisfying customer experience I had there was at McDonalds, and that is no joke. Russia has taken to capitalism like a duck to water, but has yet to develop the western customer satisfaction notion, it is wholly foreign to them, they simply lived too long under a system in which it was "take it or leave it" and they still do business that way, honest Russians will admit this, as well as those who have done business there. That is why Im not as convinced they will strive to "make us happy", its not in their business toolkit.
12-09-2011, 01:42 AM
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