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Lhowon
03-31-2011, 09:55 AM
Hi,

I have the game on steam but unfortunately I can't get it to load properly. Having looked at the FAQ I thought my graphics driver was the culprit, but I've updated them to the appropriate version and no luck.

The game loads to what you see in the attached picture and no further. It doesn't show any splash screens or the like, it goes straight from a balck screen (with the crosshairs image) to that. I can move the cursor around, bring the boxes up with alt+click (and close them) but can't make anything else happen.

PC specs:
Core2Duo E8400 3.00GHz
4GB RAM
NVIDIA GTX 285 (Driver: 270.51)
Vista 64bit

I've tried restarting multiple times, verifying the game's cache, running as administrator. Would appreciate any help, thanks :)

EDIT: Oh and one other thing, Steam said I'd need to enter the CD key it gave me, but I was given no option (perhaps because it isn't starting up properly). It did say the "Activated!" thing though.

poudjik
03-31-2011, 10:41 AM
I have the same problem with steam version
My PC uses:

Vista 64bits
Ati 4890 Vapor X

edit quadcore q9550 2.8ghz

Deadstick
03-31-2011, 10:45 AM
I'm having similar problems, but I am using a Toshiba Notebook with a monitor attached.

I updated the Nvidia and Toshiba drivers, I get through the black screen with cross-hairs to the menu...but, no Pilot or Aircraft are visible, and when I load a mission it's back to the desktop but with engine sounds...Ah well, hopefully a patch will sort it.

Specs:

Win 7 32bit
2.66Ghz
4GB Ram
Nvidia GT330M 1GB (Driver 267.76 Notebook)

Kizko
03-31-2011, 11:15 AM
Having the same problem here.
http://img708.imageshack.us/i/launcher201103312100213.jpg/
http://img708.imageshack.us/i/launcher201103312100213.jpg/

Steam version. Keeps on popping up with the "Heres your key" window, then comes up with that image, same as OP's.

Specs:
Win XP
ATI 5700 series HD
4GB RAM
Q9550 Quad Core

Sobric
03-31-2011, 11:38 AM
I also get the exact same issue as the OP, even after a re-install and the latest patch. Again, the steam version.

Phenom II X4 945 2.99 Ghz
ATi Radeon HD 4750
4 GB RAM
Windows 7 x64

Wavetop
03-31-2011, 09:05 PM
I'm having similar problems, but I am using a Toshiba Notebook with a monitor attached.

I updated the Nvidia and Toshiba drivers, I get through the black screen with cross-hairs to the menu...but, no Pilot or Aircraft are visible, and when I load a mission it's back to the desktop but with engine sounds...Ah well, hopefully a patch will sort it.

Specs:

Win 7 32bit
2.66Ghz
4GB Ram
Nvidia GT330M 1GB (Driver 267.76 Notebook)

Similar hardware, same problem, makes you want to weep. :confused:

AnarchyZG
03-31-2011, 09:12 PM
Same here, Steam version, posted DXDiag and screenshot here:

http://forum.1cpublishing.eu/showthread.php?t=19938

E8400
4GB RAM
Ati 5850
Vista Ultimate 32

Kizko
03-31-2011, 09:18 PM
I think the problem must be that our games were bought off steam........
seems everyone so far has the steam version with this problem

Kamikaze_kid1990
03-31-2011, 10:16 PM
Yeah, Also have the same problem and downlaoded off steam
http://forum.1cpublishing.eu/showthread.php?p=247187#post247187
Will have to get on to the steam forums and try gt them to look into it

vonlinchen
03-31-2011, 10:53 PM
steam version again.

I have however found somthing very strange.

I have this issue but if I minimise and re-enter the game then I can move my mouse cursor.

I can also adjust the camera view using Delete/End/Home keys

And I can change the game speed using [ ] keys.

Which is weird cause we havn't even made it to the menu yet :S

Its like its loading us straight into a game with no plane and no mission for some reason :S

EDIT: My friend had the exact same hardware setup as me and has purchased the game through steam but his runs fine. Only difference is hes on 64bit Windows 7 & im on 32bit Windows 7

Lhowon
04-01-2011, 06:48 AM
I've tried the various troubleshooting suggestions from the Launcher.exe problem thread, and still no luck. It would be awesome if someone could shed some light on this - not being able to load at all is frustrating!

Thanks

602Sqn.McLean
04-01-2011, 08:21 AM
I'm sooooo frustrated. Mine won't launch. It brings up the crosshairs and then says 'Launcher has stopped working'.
I've tried everything.
I know everyone gets cranky at me for going off but surely this can't be right. A company can't sell you something that is so poorly done with no 'direct' help to sort it out. What the hell do we do? :confused::confused:

Doc_uk
04-01-2011, 08:29 AM
I'm having similar problems, but I am using a Toshiba Notebook with a monitor attached.

I updated the Nvidia and Toshiba drivers, I get through the black screen with cross-hairs to the menu...but, no Pilot or Aircraft are visible, and when I load a mission it's back to the desktop but with engine sounds...Ah well, hopefully a patch will sort it.

Specs:

Win 7 32bit
2.66Ghz
4GB Ram
Nvidia GT330M 1GB (Driver 267.76 Notebook)

Your having same problems as reported here m8
http://forum.1cpublishing.eu/showthread.php?t=19851

ckolonko
04-01-2011, 09:36 AM
Same for me and I bought the Collectors edition.

Corrvan
04-01-2011, 10:43 AM
Also having same issue,
Win 7 64 bit home preimium
2.66ghz i7
6 gig corsair ram
Nvidia GTX 480, beta driver 270 something (tried with the WHQL one, updated to this, no difference)

N1ghtmare
04-01-2011, 10:48 AM
Same problem here:

http://www.abload.de/image.php?img=fehlerezi0.jpg

N1ghtmare
04-01-2011, 12:20 PM
i have now a new installed windows 7. And nothing works. So it must be a game bug!

Win 7 x64
AMD X4 965
nVidia GeForce GTX 480 - Driver 266.58
8 GB DDR2

Doc_uk
04-01-2011, 01:18 PM
i have now a new installed windows 7. And nothing works. So it must be a game bug!

Win 7 x64
AMD X4 965
nVidia GeForce GTX 480 - Driver 266.58
8 GB DDR2
I was going to try that, clad i never now lol
regards
josh

AnarchyZG
04-01-2011, 01:33 PM
I submitted the bug to ubi support reference#: 110401-000222

ckolonko
04-01-2011, 02:54 PM
Cheers AnarchyZG.

AnarchyZG
04-01-2011, 10:31 PM
No response from ubi support. I have searched for the solution on simHQ, ubi zoo...nothing. Even went through russian forums...no solution.

Although I did notice that the window isn't in fact frozen, it's just not displaying UI as it should.

Deadstick
04-02-2011, 04:35 AM
I forgot to post this here:
IF you bought the game off Steam as I did, you will need to:

1) Browse to your game folder and find the folder 'redist'.

I found mine here :C:\Program Files\Steam\steamapps\common\il-2 sturmovik cliffs of dover\redist

2) Try running the Direct X installer*. ( This was the problem for me, but I had tried running other installers in there too).


It worked for me. Note that I tried ALL installers in this folder, restarted, and it worked.

*look for the DXSETUP file.

Lhowon
04-02-2011, 04:50 AM
I forgot to post this here:


It worked for me. Note that I tried ALL installers in this folder, restarted, and it worked.

Unfortunately this doesn't work for me - you said you could get to the menu though, so our problems are probably different :(

Kizko
04-02-2011, 05:18 AM
Didn't work for me either.

kaisey
04-02-2011, 06:47 AM
[Unfortunately this doesn't work for me - you said you could get to the menu though, so our problems are probably different :


I had the same problem only i have a hard copy CE. I got nothing, hard drive would start to work then nothing.
I was told that on board sound can effect some games (C97 realtek)
I went and got a USB head set and I got into the game (menus)
The game loaded but i got black screen, but sound is there, I then upgraded GFX card driver to the suggested 270.51 now when game loads it goes back to windows screen with no mouse.

I have similar specs to you guys core2 3ghz Nvidia 860gtx

Think i will get sound card next and disable onboard.

Lhowon
04-02-2011, 08:30 AM
I went and got a USB head set and I got into the game (menus)

Interesting, thanks. I do have onboard sound but don't have a soundcard to test with. I'll be glad to know what you find out!

Deadstick
04-02-2011, 10:43 AM
I had the same problem only i have a hard copy CE

Hmmm, there are a few extras(like Direct X, .Net 4 client etc), that SHOULD auto-run on installing the game, but seem to not work properly in the Steam version.

I wonder if they are causing issues on the DVD version too?

Can you browse to the folders/files on your DVD? There maybe a way to try and run the installers from there.

I have also added launcher.exe(CoD) into my Nvidia Control panel under: Manage Settings/Program Settings, where I changed CUDA-GPUs to ALL>Use These GPUs> GT330M(my video card). I also turned THreaded Optimisation to -ON, but left everything else. Not sure if that did much, but I can fly over water OK. :)

That's all I got sorry.

Doc_uk
04-02-2011, 11:29 AM
Hmmm, there are a few extras(like Direct X, .Net 4 client etc), that SHOULD auto-run on installing the game, but seem to not work properly in the Steam version.

I wonder if they are causing issues on the DVD version too?

Can you browse to the folders/files on your DVD? There maybe a way to try and run the installers from there.

I have also added launcher.exe(CoD) into my Nvidia Control panel under: Manage Settings/Program Settings, where I changed CUDA-GPUs to ALL>Use These GPUs> GT330M(my video card). I also turned THreaded Optimisation to -ON, but left everything else. Not sure if that did much, but I can fly over water OK. :)
That's all I got sorry.
So your gt330m is working? is that a laptop, what drivers are you using?
Ive got the samsung r780 gt 330m got game through steam, but damed if i can get it to work
Starting to think, this is a steam problem

Kizko
04-02-2011, 11:39 AM
I think that the steam version might not have downloaded some files, like shaders. Can someone with a working copy of CoD locate their shaders folder so we can compare it?

poudjik
04-03-2011, 10:28 AM
We should really get help from 1C, how can we get their attention on this?

While people are complaining about lag issues, we can't even get the friggin game to start and it's been 4 days since purchase...

AnarchyZG
04-03-2011, 01:57 PM
I enabled the logging feature (turn off the Steam Cloud and enable log in conf.ini). An unhandled exception is shown in the logfile, unfortunatelly it does not help since it does not give a clue where the problem might be (code is obfuscated).

Main begin:
System.ArgumentOutOfRangeException: startIndex cannot be larger than length of string.
Parameter name: startIndex
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at p5x2QOMqHgjhjSidhRa.Kd1Y1CMLC6FaI4t4roB.TsG6QNM0e5 PGQcF55j5.VEv157j24(String )
at p5x2QOMqHgjhjSidhRa.Kd1Y1CMLC6FaI4t4roB.TsG6QNM0e5 PGQcF55j5.JE0P0cBDD()
at lYr8vDW0WoayHXbhMI8.ingTorWgsvQJcaJ8jtL.QJp04utlD( )
at lYr8vDW0WoayHXbhMI8.ingTorWgsvQJcaJ8jtL.fpPJ6vs2S( Boolean )
at lYr8vDW0WoayHXbhMI8.ingTorWgsvQJcaJ8jtL.OoWrRI4i2( )
at WxbfMWMnOZRKUmSTbCM.oHlsKeM8qJEPeShxIFN.JqRxmYK1Fa LPTowlK6Rm()
at WxbfMWMnOZRKUmSTbCM.oHlsKeM8qJEPeShxIFN.qqxPtNrULr W()
at p5x2QOMqHgjhjSidhRa.Kd1Y1CMLC6FaI4t4roB.VG97GRKRyD Zaj6Zsi181(Object )
at p5x2QOMqHgjhjSidhRa.Kd1Y1CMLC6FaI4t4roB.BvX7tt2qo( Kd1Y1CMLC6FaI4t4roB , String[] , String , String )

Corrvan
04-03-2011, 02:41 PM
I was told that on board sound can effect some games (C97 realtek)




I have also added launcher.exe(CoD) into my Nvidia Control panel under: Manage Settings/Program Settings, where I changed CUDA-GPUs to ALL>Use These GPUs> GT330M(my video card). I also turned THreaded Optimisation to -ON, but left everything else. Not sure if that did much, but I can fly over water OK. :)
That's all I got sorry.

I tried uninstalling sound drivers and disabling the sound card in bios, and also doing those video card settings.
Neither worked for me. :\

Corrvan
04-04-2011, 11:49 AM
Bump! Anyone got a fix or ideas for this yet?

Sobric
04-04-2011, 07:36 PM
Although I've not solved it at all - I did notice when fiddling with config's that I didn't seem to have all the info that other who can start the game do... specifically config info on screen resolution and D3D render:

I did not have the bolded lines in either config file (the Steam or 1c folder). It's not solved the issue, but perhaps indicates what's going wrong?

[window]
DepthBits =24
StencilBits=8
DrawIfNotFocused=0
SaveAspect=0
Render=D3D10_0
width=1440
height=900
ColourBits=32
FullScreen=1
ChangeScreenRes=1

AnarchyZG
04-04-2011, 08:14 PM
Guys, please report the problem to ubi support. Maybe someone will notice there is a problem...

Corrvan
04-04-2011, 11:48 PM
Although I've not solved it at all - I did notice when fiddling with config's that I didn't seem to have all the info that other who can start the game do... specifically config info on screen resolution and D3D render:

I did not have the bolded lines in either config file (the Steam or 1c folder). It's not solved the issue, but perhaps indicates what's going wrong?

[window]
DepthBits =24
StencilBits=8
DrawIfNotFocused=0
SaveAspect=0
Render=D3D10_0
width=1440
height=900
ColourBits=32
FullScreen=1
ChangeScreenRes=1

Hmm, unfortunatley, Mine already has them. Reported to Ubi support. =)

AnarchyZG
04-05-2011, 07:48 PM
I got the response from ubi support...standard troubleshooting steps...disable all startup apps, update drivers, clear temp files. No luck.

Kamikaze_kid1990
04-05-2011, 08:52 PM
Bah!! Typical. Any idea when the next update might be out? Might be our only chance at this rate

csThor
04-06-2011, 12:16 PM
I got the STEAM download version and it runs smoothly without any CTDs (I had one but that was user error). Could it be that the game doesn't like to be installed in the C:\Program Files folder structure? I have my steam somewhere else ... and no issues.

Lhowon
04-07-2011, 10:52 AM
FIXED!

Yay! The Beta Patch (http://forum.1cpublishing.eu/showthread.php?t=20795) has fixed this problem for me. Thanks devs!

Corrvan
04-07-2011, 12:32 PM
Beta patch did not fix this for me.
In fact, instead of getting the screen with sky/black, where I can change time compression, now the little crosshair with the plane appears, instantly disappears, and nothing happens.
Much worse.

ckolonko
04-07-2011, 05:15 PM
Still the same for me.

AnarchyZG
04-07-2011, 07:14 PM
Issue solved by beta patch for me

Figaro
04-07-2011, 09:07 PM
Issue solved by beta patch for me

+1

Now off to whine about the performance. Yay! :)

Corrvan
04-08-2011, 02:52 PM
still no developer word? how many people still have this?
This is rediculous, more than a week now and I can't even open a game I have bought :\
A simple "we know it exists, haven't fixed it yet!" will suffice!

Kamikaze_kid1990
04-08-2011, 09:11 PM
update fixed it for me. YUS!

Lhowon
04-08-2011, 10:16 PM
Weird if it doesn't work for some... I'd wait for Steam to update your game (to make sure the patch is properly installed) and see if it works.

Corrvan
04-09-2011, 02:06 AM
Weird if it doesn't work for some... I'd wait for Steam to update your game (to make sure the patch is properly installed) and see if it works.

STEAM PATCH FIXED IT
STEAM PATCH FIXXEEEDD ITTTT!!! :D:D

also, over london, 22-30 fps max detail.

DELICIOUS.
Well done guys!