Technical problems and solutions!!! (all problems and errors are stored here)

[tabbikaat]

Hello all,
I purchased the DVD game today. It was the only copy the store had. I installed the game without any error messages or problems.
When I try to run the game, (with the DVD inserted) I get a popup message, "could not write license data Please contact customer support for further instructions"

What does this mean? I am thinking it doesn't sound good. My system meets or exceeds all recommended requirements....

Any help is appreciated...

Tabbi

[Nike-it]

Originally Posted by tabbikaat

Hello all,
I purchased the DVD game today. It was the only copy the store had. I installed the game without any error messages or problems.
When I try to run the game, (with the DVD inserted) I get a popup message, "could not write license data Please contact customer support for further instructions"

What does this mean? I am thinking it doesn't sound good. My system meets or exceeds all recommended requirements....

Any help is appreciated...

Tabbi

Send the screenshot of the error to our support and if possible the photo if the gamebox (support@1cpublishing.eu). And also include the detailed sustem scecifications and DirectX report.

[tabbikaat]

Originally Posted by Nike-it

Send the screenshot of the error to our support and if possible the photo if the gamebox (support@1cpublishing.eu). And also include the detailed sustem scecifications and DirectX report.

I rec'd a solution today via email.....thought I would share:

"Please follow the instructions below:

1) Open the command line by pressing "Start" and selecting the "Run..."
option.

2) Type "cmd" (without "s) and push the [Enter] button on the keyboard.

3) Please type in the following command:
rd /s "%APPDATA%\SecuROM"
and press [Enter] on the keyboard.

4) Answer Y to the Y/N question and press [Enter] to complete the process.

Now launch your game again, it should work now."


......the game does run perfectly! Thank you for a very beautiful, fun and engaging product.

Tabbi
p.s.(I only wish there were female Heroes to choose from as I am female)

[Krynnit]

Originally Posted by tabbikaat

p.s.(I only wish there were female Heroes to choose from as I am female)

In addon You'll get female heroe!