Why so little interaction with the community?

[Force10]

Originally Posted by Chivas

Oh I don't know take a guess....maybe his lead programmer came in, and said there has been a major setback in the stability patch, maybe their investors want to pull the pin, and he has to go and talk them into holding on, maybe he just likes p#ssing some of his customers off, so they won't buy the sequel. There are a hundred possible higher priorities than massaging the feelings of a few people in the forums who immediately take everything he says as a "Promise". I'm sure he couldn't post quick enough if something positive has happened. Until then we will have to wait.

Chivas, check this out:

"I apologize for not being able to come back and answer your questions, we are really at a crucial point in the patch that requires my full attention"

You know how long it took me to write that? 20 seconds. I don't care how busy you are, you can take 20 seconds out of your day to write something similar to at least give the illusion that your customers matter a tiny bit.

Very few things in life piss me off more than someone telling me they are going to be somewhere or do something, and then have them "flake" by not showing up or bothering to call and let you know. It's a major slap in the face.