The Crystal Ball 2

[addman]

It's quite simple actually, fix all the major issues with CloD and I might consider buying the next expansion, if not then try to sell it to someone less educated/enlightened. Really nothing more to say about it, you treat your customers well and listen and respond to them and they will reward you with loyalty. If you start blaming the customers you should either A. Start reconsider your profession/line of work B. Take some kind of 101 PR course C. Give the customers what they are asking for.

Is this really new to MG?! Maybe it's a cultural barrier, maybe in Russia the customer is always wrong, I don't know. The customer is always right even when they are wrong, one has to be able to handle it like a professional, starting to "punish" people by withholding updates and such is childish and extremely unprofessional.

Maybe it's better though, that they are quiet because the updates are quite confusing and they use the word "soon" too much. I don't mind waiting for the patch but for heavens sake don't tell me it will be released "any day" when weeks or even months have passed, this is where I guess a lot of people get their frustration from. Other then that, good job B6! Don't let some people get under your skin. Just ignore them or they will just feed of your frustration.

[Stipe]

+1000
Just what I was thinking. But I am to mad at the moment to write it in calm and respective form. So I'll just say that I agree.

[David198502]

Originally Posted by addman

It's quite simple actually, fix all the major issues with CloD and I might consider buying the next expansion, if not then try to sell it to someone less educated/enlightened. Really nothing more to say about it, you treat your customers well and listen and respond to them and they will reward you with loyalty. If you start blaming the customers you should either A. Start reconsider your profession/line of work B. Take some kind of 101 PR course C. Give the customers what they are asking for.

Is this really new to MG?! Maybe it's a cultural barrier, maybe in Russia the customer is always wrong, I don't know. The customer is always right even when they are wrong, one has to be able to handle it like a professional, starting to "punish" people by withholding updates and such is childish and extremely unprofessional.

Maybe it's better though, that they are quiet because the updates are quite confusing and they use the word "soon" too much. I don't mind waiting for the patch but for heavens sake don't tell me it will be released "any day" when weeks or even months have passed, this is where I guess a lot of people get their frustration from. Other then that, good job B6! Don't let some people get under your skin. Just ignore them or they will just feed of your frustration.

+1
best post i have read today....i was trying to type something similar, but deleted it again, as i wasnt able to write it without expressing my anger.

though i think that again after the words "soon" or "any day" they shouldnt be quiet at all..they just should tell us what problems they have.that would rebuild some trust and tighten the relationship between devs and community again.
they should give us some insight.

[6S.Tamat]

Originally Posted by David198502

....that would rebuild some trust and tighten the relationship between devs and community again.
they should give us some insight.

I think the same, but to be more precise if a developer has the lucky occasion to read that (lol ok that was funny but you never know..):
some insight is not a picture of BOM or something likea declaration of intent to continue to program that flight simulator in the future, some insight is something like

"so the old graphic engines was not able to be modified better cause of his not modular structure, we redid everything from scratch and with some test made with X configuration machine we are able to fly on london with Y airplanes, explosions in air and ground and Z AA guns on the terrain with a average framerate of W per second with a lower rate of U, everything is going well but we have minor issues with the integration of the old maps in the new graphic engine, cause we midified the working pipeline, but we have a plan how to do it"*

It is preferable to not exaggerate or lie about that infos, because this forum, as the world, is full of people that understand if what is said is real, unclear or false, moreover because the target people of simulators is relatively older than the other games.






*The Tamat Co&Co declare that this is totally coming from his imagination

[David Hayward]

Originally Posted by addman

but for heavens sake don't tell me it will be released "any day" when weeks or even months have passed frustration.

Do you have a link to that post?

[addman]

Originally Posted by David Hayward

Do you have a link to that post?

Oh no! It's the opinion police! Here you go officer: http://forum.1cpublishing.eu/showthr...790#post398790

[David Hayward]

Originally Posted by addman

Oh no! It's the opinion police! Here you go officer: http://forum.1cpublishing.eu/showthr...790#post398790

I'm not policing anything, I was just wondering where you saw it would be ready "any day". Now I see it was probably a translation issue. Carry on with your meltdown.

[DroopSnoot]

lol we've had a lot of translation issues over the year right david.

[David Hayward]

Originally Posted by DroopSnoot

lol we've had a lot of translation issues over the year right david.

Some people have them every time there is a post by the dev team.

[Sutts]

Originally Posted by addman

It's quite simple actually, fix all the major issues with CloD and I might consider buying the next expansion, if not then try to sell it to someone less educated/enlightened. Really nothing more to say about it, you treat your customers well and listen and respond to them and they will reward you with loyalty. If you start blaming the customers you should either A. Start reconsider your profession/line of work B. Take some kind of 101 PR course C. Give the customers what they are asking for.

Is this really new to MG?! Maybe it's a cultural barrier, maybe in Russia the customer is always wrong, I don't know. The customer is always right even when they are wrong, one has to be able to handle it like a professional, starting to "punish" people by withholding updates and such is childish and extremely unprofessional.

Maybe it's better though, that they are quiet because the updates are quite confusing and they use the word "soon" too much. I don't mind waiting for the patch but for heavens sake don't tell me it will be released "any day" when weeks or even months have passed, this is where I guess a lot of people get their frustration from. Other then that, good job B6! Don't let some people get under your skin. Just ignore them or they will just feed of your frustration.

Addman,

When B6 said "Any Day" he was referring to how the patch was not linked to the Friday update and could be released on "any day" of the week - not just a Friday. It didn't mean imminent or any day now.