Quote:
Originally Posted by Slipstream2012
What are good "new buyers" if they lose half of their current community because they released Clod too early to bad reviews, and have yet to patch the game to a suitable level in over a year, not to mention the lack of communication. All business depend on two types of customer, the new and the current, and word of mouth is the oldest but still most valid form of advertisement.
Now if the current customers are upset over a faulty product it doesn't take long for word to get around that a company should be avoided like the plague, especially on the internet, and even if their next product is the best thing on the planet there are going to be many that think "once bitten, twice shy"
Its about track record.
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I was merely arguing against the misguided idea that "fixing CloD" would produce new buyers in a way that 1C (the mother corporation) would notice.
As for the rest: You are correct on reputation and all that. However, those at 1C (not at Maddox Games but above them) don't care. Either a design studio produces revenue or they'll be "restructured", reassigned to a potentially more profitable project or simply closed. The guys at Maddox Games would surely like to fix the mess (who likes leaving behind something that isn't up to specs?), but those who pay MG's wages don't think along these lines. For them it's merely $$$-€€€-£££, plain old money.