Game Crashes in lot of situations

[Avariel]

Hello,

Since some days I got some crash problems.
When the game is running, sometims it suddently crash and I must reload it.
The crashes occured in 1.7 european version, but not in 1.64 from what I remember.

Here are the situations in which the game crash :
- Sometime when I want to change items on my heroes
- Sometimes in a fight

Do someone know this problem, and is it solvable ?
Must I do uninstall game and reinstall it without patching 1.7 version ?

Thanks by advance,
Avariel

[Avariel]

Nobody have an idea ?

[Nike-it]

Originally Posted by Avariel

Nobody have an idea ?

Send detailed report (system specs, dxdiag) to our support team: support@1cpublishing.eu
Also I haven't heard ablut such problems. You are using Nobilis boxed version, right?

[Avariel]

Yes, I am using 1.7 Nobilis version.

How can Ihave the detailed report from crashes ? As I only get the message "kb.exe stop" but nothing else.

[Nike-it]

Originally Posted by Avariel

Yes, I am using 1.7 Nobilis version.

How can Ihave the detailed report from crashes ? As I only get the message "kb.exe stop" but nothing else.

I mean detailed Direct X report press "run" and type "dxdiag" and send the appeared file.

[Avariel]

After research that's some DEP crashes ...