Why so little interaction with the community?

[MadTommy]

Why do we get so little communication and interaction from Maddox Games with the community?

I really don't understand. We know there are issues with the game, Luthier has repeatedly said he is not happy with the state of the game.

I just find it so odd that we get so little feedback and input over bugs & issues raised. Every other official sim forum has input from the developers, its important. Bugs get reported with no acknowledge. We get patches with no change logs. Statements of development that never materialise, promises of patches 'very soon', where very soon is 6 months. We have a community manager who can either say nothing or seemingly knows little about CloD.

With supposedly the future of the sim & developers dependant upon the success of a sequel you'd think the team would try and keep its customers somewhat engaged. Its just so baffling and counter productive to future sales. It is certainly putting me off any future purchase from Maddox Games.

I'd love this series to be a success, but for the love of god Maddox Games seem to be their own worst enemy.