STEAM: what's the deal with it?

JG27CaptStubing · #1 03-09-2009, 10:17 PM

Quote:

Originally Posted by RCAF_FB_Orville

Feurefalke, I bought Empire the day it came out and cannot get it to work on Vista 64......Many others have this problem and I am beginning to hate steam with a passion......If it doesnt get sorted out soon I will never buy another thing from them. I seem to recall you run Vista too and have/had an Ati card as well as Nvidia? Can you tell me what drivers you are using to run it? I can't run it on 8.12, Im going to try the latest 9.2 tonight. This is the third time I have downloaded it, having bought the retail copy and unable to install from the DVD-ROM. I know this isnt really the place, but I badly need help and Steam have not even bothered to reply yet to my request for help.....Customer service is atrocious and I am not a happy bunny. Grrrrr.

Heres a copy of the letter I sent them......

"Hi there. Ok, I bought the retail version of Empire:Total War and tried to install it but could not, getting an error message saying "Failed to run install script". After many attempts, I decided to activate the game on steam which then resulted in me downloading it, which took about a day! I now have it installed, have verifed integrity of game cache (Size 15091mb) and defragmented....but on trying to launch I get a message saying "Empire: Total War has stopped working. A problem caused the program to stop working correctly. Windows will close the program and it notify you if a solution is available". Windows Vista64 is fully updated. I have tried to disable Windows UAC and still does not work. I have run as administrator and it still does not work. Tried running in XP SP2 mode, and completely disabled firewall and anti-virus, still does not work. Why could I not install from the DVD ROM in the first place, thats why I bought it??? I am new to steam and there may be something I am missing....but I must say I am very disappointed with it, as its a lot of money to pay for something that I cannot get to work!

Thank kindly for your help.
Yours Sincerely, Mark."

Your problem has nothing to do with Steam per say... It has to do with the game developer and drivers. I've had Steam for years now and I can assure you it's a good service. It is the way PC games will be sold from now on.

http://help.sega.com/index.php?_m=kn...17&nav=0,6,165

tagTaken2 · #2 03-10-2009, 06:46 AM

Quote:

Originally Posted by JG27CaptStubing

It is the way PC games will be sold from now on.

http://help.sega.com/index.php?_m=kn...17&nav=0,6,165

I sincerely hope you're wrong about this.

I don't care for Steam.

Feuerfalke · #3 03-10-2009, 10:24 AM

It most surely is the future.

Online distribution is the future for most media, music, movies and especially games.

JG27CaptStubing · #4 03-10-2009, 03:01 PM

Just to add on to the comments already made about PC games. This is the answer to the piracy issue and to the DRM garbage as well. Developers are tired of getting their PC games ripped off. Just look at any of the Torrent sites and see just how many copies were downloaded.

This is why we are seeing so many console games. The profit is just not there for the PC world. The answer is getting away from printed material and having something sit on a shelf. Steam and others is the way it's going to be.

The good news is my experience with Steam has been excellent. It could be the popularity of the game you bought along with the fact Sega had some driver issues is causing problems.

They will clear it up. Companies don't want it to be difficult for you to buy and use their products.

Skarphol · #5 03-10-2009, 07:23 PM

Hi!

While one of you have Steam open on your computer; can you give me a direction to where I find the language selection?
I don't understand anything of these menues...

Thanks in advance!
Skarphol

Makabi · #6 03-10-2009, 09:57 PM

on that screen, click on the box with the checkmark, then click on the third tab from the left in the window that pops up. the top-most option will let you change the language displayed.

RCAF_FB_Orville · #7 03-11-2009, 06:32 AM

Thanks for the replies people, much appreciated. I now have it working on Catalyst 9.1, which would appear to be the problem....at least on my system. It looks fantastic, I was a big fan of the Medieval Total War 2 game as well, running the "Stainless Steel" mod version.

Oh, Happy day!!!

Cheers.