Patch update 22/06 - general discussion (ask questions in official update thread)

[furbs]

Originally Posted by bongodriver

That rule applies to everything, if someone is complaining the someone is doing something wrong, hence why people are complaining about the whingeing....it's just wrong don't do it, ask for your money back from the developers and go on with your lives.

You cant get your money back for CLOD, i tried.

[bongodriver]

Originally Posted by furbs

You cant get your money back for CLOD, i tried.

Did you? care to share the process you wen't through and the resulting correspondence involved?

[furbs]

Steam do not give refunds.

[Volksieg]

Originally Posted by furbs

Steam do not give refunds.

That be the truth! Also, if bought in disk form, because it has to be activated via steam (Can only be done once per disk) you can't sell it to a second hand games shop either.

[bongodriver]

What about the 'sales of goods act' here in the UK that apparently cannot be overriden by 'terms and conditions agreements'

[Volksieg]

Originally Posted by bongodriver

What about the 'sales of goods act' here in the UK that apparently cannot be overriden by 'terms and conditions agreements'

That only counts for things one actually 'owns'. Most software isn't technically owned by the purchaser.... they merely pay money to use the software. It's like a licence and, hence, doesn't come under the "Sale of goods act" otherwise I'd be hassling people for a refund of the TV licence. lol

Even if one could argue that one 'owns' the disk (If you bought it in box form) and, therefore, are entitled to an exchange and/or refund due to the product being faulty.... that doesn't cut any mustard either as the disk itself is undamaged and the software on the disk is in the condition it was on release and, therefore, is not legally faulty. Rather like trying to return a "Florence and the Machine" CD in a music shop because she is awful.... sorry... just because it sounds awful, the music is "as intended" (That shocked me! First time I heard that band I nearly took my TV back to Currys. lol)

[bongodriver]

Originally Posted by Volksieg

That only counts for things one actually 'owns'. Most software isn't technically owned by the purchaser.... they merely pay money to use the software. It's like a licence and, hence, doesn't come under the "Sale of goods act".

Even if one could argue that one 'owns' the disk (If you bought it in box form) and, therefore, are entitled to an exchange due to the product being faulty.... that doesn't cut any mustard either as the disk itself is undamaged and the software on the disk is in the condition it was on release and, therefore, is not faulty. Rather like trying to return a "Florence and the Machine" CD in a music shop because she is awful.... sorry... just because it sounds awful, the music is "as intended"

But surely if the game is as 'broken' as claimed then Steam would have no grounds to deny a refund, it's got nothing to do with the physical condition of the disk, back it all up with all the 'crash logs' you collected over the time and you have proof it doesn't work, the music comparisson doesn't work because at every music retail point you have the chance to listen to a sample so much more opportunity to research your purchase.

some interesting points and advice in this forum thread...

http://forum.paradoxplaza.com/forum/...und-from-steam

Just reading Steams t's and C's and giving up at the first hurdle is not trying really.

[Strike]

This explains it all!

Edit: May be slightly OT, you judge




The frog resembles luthier (figuratively speaking), holding the baby beta (which is a freak). The skeleton, well that's us :p

Captions anyone?

Skeleton:

"Awww cmoooon, let us try it now. It's a little messed up, but its still a betadpole :p"

Frog:

"Two weeks, or over my dead body!"

[Volksieg]

Originally Posted by Strike

This explains it all!

Edit: May be slightly OT, you judge

Even if it is deemed OT that is a mighty fine picture and no mistake!

[Hippy Druid]

Originally Posted by furbs

Steam do not give refunds.

Sorry, but this is simply untrue. Steam do - depending on the circumstances - provide refunds. Prehaps your local laws allow them to sidestep the request, but this is certainly not the case where I live.

Back on topic:

The new plane looks alright, it's a bit disappointing further fixes are not yet available. However I did buy the game with the understanding there were issues.
...and so we wait.