For better for worse ?

[Wolf_Rider]

Originally Posted by Insuber

I agree 100% with you. It looks that someone doesn't understand the ABC of business, or has a very low level of expectations from their suppliers.

Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.

[Insuber]

Originally Posted by Wolf_Rider

good... now abuse your telco and watch what happens

Abuse ... what and when????????? Call centers are harassed by angry customers, but telcos never quit the communication channels ... my mobile phone company is not an example of customer service, but they communicate with me via a forum, a 24/7 chat, a 24/7 hot line, mail updates on technical interventions, phone calls and now even via Twitter. And all this for 16.99 €/month ... everything unlimited, which means a 2-3 €/month of margin. So you choose the wrong example, mate.

[Wolf_Rider]

Originally Posted by Insuber

So you choose the wrong example, mate.

not the wrong example at all, sport

[6S.Manu]

Originally Posted by David Hayward

I have no idea what you are talking about.

Of course David, of course...

[Insuber]

Originally Posted by Wolf_Rider

Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.

Nope Sir. You have all wrong, sorry. UBI is the publisher, responsible basically for the distribution of the product done by MG/1C. We are now facing software issues, that is developer's stuff.

[mxmadman]

Originally Posted by Wolf_Rider

Perhaps "someone" just doesn't understand "creative people"

If people really want to get angry at "the business", they really need to take it up with UBI.

UBI is not producing the update, nor responsible for giving us updates. It does not matter if they're creative or not, and I can guarantee they're not all artists. Game companies have art departments, but its far from being the only department.

Regardless of these facts, they are a business. They are businessmen because of this. They are accountable. Citing bad people skills as an excuse just won't cut it.

[David Hayward]

Originally Posted by ParaB

I do not need a forum since I (and my employees) communicate with my customers directly via phone, fax, emails, letters or personal meetings.

In other words, your personal story is completely unrelated to this situation.

[David Hayward]

Originally Posted by CaptainDoggles

Nice insult, you're real mature.

Sorry if you see it as insulting, but that is exactly what you are looking for. They are working on an update. If you need more info than that, then you are looking for someone to hold you hand while you wait.

[6S.Tamat]

Originally Posted by mxmadman

.. Game companies have art departments, but its far from being the only department...

And the art department despite their "totally artistic work" follow strict timing and complaints...

[David Hayward]

Originally Posted by Wolf_Rider

Friday update: "Yes, we're working on the patch"

Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"


Friday update" "we've discovered a bug, but, we're working on the patch

Friday update: "Yes, we're working on the patch"


Friday update: "Yes, we're working on the patch"

I think that means that they're working on a patch.