Fulqrum Publishing Home   |   Register   |   Today Posts   |   Members   |   UserCP   |   Calendar   |   Search   |   FAQ

Go Back   Official Fulqrum Publishing forum > Fulqrum Publishing > IL-2 Sturmovik: Cliffs of Dover

IL-2 Sturmovik: Cliffs of Dover Latest instalment in the acclaimed IL-2 Sturmovik series from award-winning developer Maddox Games.

Closed Thread
 
Thread Tools Display Modes
  #1  
Old 03-22-2012, 02:17 PM
mxmadman mxmadman is offline
Approved Member
 
Join Date: Mar 2012
Posts: 94
Default

Well I've been here for a short time and I've only complained once, and only about one thing: their decision to stop communications because of the vocal minority who bash the developers. This happens in every company and in every industry. You cannot simply cut communications with an entire customer base because of what a fraction of those customers have done.

This is not the way a professional should conduct business.

So now you can state as fact that there are more complaints since that news broke, and direct them to my post.
  #2  
Old 03-22-2012, 02:29 PM
Insuber Insuber is offline
Approved Member
 
Join Date: Oct 2007
Location: Paris - France
Posts: 1,406
Default

Giving importance to the whiners, by modifying your behavior according to their attitude, is the worst way to react for MG. A clever company would

1) Ignore the trolls (they are in every forum)
2) improve quality and frequency of their communication, in order to nurture and promote an healthy base of customers.

I'm very sorry to explain the ABC of business and life.
  #3  
Old 03-22-2012, 02:32 PM
David Hayward David Hayward is offline
Approved Member
 
Join Date: Dec 2010
Posts: 1,183
Default

Quote:
Originally Posted by Insuber View Post
1) Ignore the trolls (they are in every forum) .

They tried that. It failed miserably.
  #4  
Old 03-22-2012, 02:51 PM
Insuber Insuber is offline
Approved Member
 
Join Date: Oct 2007
Location: Paris - France
Posts: 1,406
Default

Quote:
Originally Posted by David Hayward View Post
They tried that. It failed miserably.

How can an "ignore" attitude fail? Ignore means that you don't care, not the other way round.
  #5  
Old 03-22-2012, 02:58 PM
David Hayward David Hayward is offline
Approved Member
 
Join Date: Dec 2010
Posts: 1,183
Default

Quote:
Originally Posted by Insuber View Post
How can an "ignore" attitude fail? Ignore means that you don't care, not the other way round.
They ignored the constant trolling and the forum was a disaster area.
  #6  
Old 03-22-2012, 03:11 PM
XL5
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by David Hayward View Post
They ignored the constant trolling and the forum was a disaster area.
A disaster for whom ?

And how would you qualify the state of the forum now, keeping in mind what is the purpuse of a forum...
  #7  
Old 03-22-2012, 03:19 PM
David Hayward David Hayward is offline
Approved Member
 
Join Date: Dec 2010
Posts: 1,183
Default

Quote:
Originally Posted by XL5 View Post
A disaster for whom ?

And how would you qualify the state of the forum now, keeping in mind what is the purpuse of a forum...
For everyone. The quality has not changed much. That's part of the reason they're no longer posting updates.
  #8  
Old 03-22-2012, 02:56 PM
XL5
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by David Hayward View Post
They tried that. It failed miserably.
Insuber is also right on...Trolls are not 1C's problem...Trolls are our problem to deal with. And that is why we have Moderators. A Forum is an information and discussion tool. If you cut info, what would we talk about ? Well, look at the recent posts, and the answer is there....
By not keeping up with true and constant updates about COD's progress makes it look like if 1C was in trouble...or angry at his custommers for not being patient and understanding enough....and that generates more bad than good within the community...This is how it works in all business....
  #9  
Old 03-22-2012, 03:08 PM
ACE-OF-ACES's Avatar
ACE-OF-ACES ACE-OF-ACES is offline
Approved Member
 
Join Date: May 2010
Location: NM
Posts: 2,248
Default

Only thing I know for sure is that no mater what 1C does..

There will be someone that is not happy with it..

Thus there will allways be whining..

Just human nature!

With that said the 'health' of a product can be judged based on the 'percentage of users' whining..

Which is not to be confused with the 'percentage' of whining!

In that as we have seen in this forum, the 'majority' of 'whining' is/was produced by a very select few (6 or so).

That is to say 'most' of the users here understand what it takes to make a game, and they realise that most games these days take months if not years to flush out bugs.

With that said..

I think CoD is right inline with most modern games

But a new commer to this forum would not leave with that impression based on the 'percentage' of whining posts in this forum..

Unless said new commer took the time to notice that the 'majority' of whins are repeated over and over by a selet few.
__________________
Theres a reason for instrumenting a plane for test..
That being a pilots's 'perception' of what is going on can be very different from what is 'actually' going on.
  #10  
Old 03-22-2012, 03:37 PM
Wolf_Rider Wolf_Rider is offline
Approved Member
 
Join Date: Dec 2007
Location: Sydney, Australia
Posts: 1,677
Default

Quote:
Originally Posted by Insuber View Post
Giving importance to the whiners, by modifying your behavior according to their attitude, is the worst way to react for MG. A clever company would

1) Ignore the trolls (they are in every forum)
2) improve quality and frequency of their communication, in order to nurture and promote an healthy base of customers.

I'm very sorry to explain the ABC of business and life.
1C aren't business people to be "dealt" with in such manner (well yes, business is involved and I'm not saying as such that they aren't "business people"), they are creative people. Its a whole different approach....
poets, writers, movie makers, artists/ illustrators, actors, set designers, etc, etc, etc - not bean counting number crunchers, but as real people, is the way to go in receiving good response.

For anyone out there... you go and put up your pride and joy and offer that for critiscism (of the such seen here) and how would you feel?

(I can tell you right now how you would feel )
__________________
Intel 980x | eVGA X58 FTW | Intel 180Gb 520 SSD x 2 | eVGA GTX 580 | Corsair Vengeance 1600 x 12Gb | Windows 7 Ultimate (SP1) 64 bit | Corsair 550D | Corsair HX 1000 PSU | Eaton 1500va UPS | Warthog HOTAS w/- Saitek rudders | Samsung PX2370 Monitor | Deathadder 3500 mouse | MS X6 Keyboard | TIR4

Stand alone Collector's Edition
DCS Series



Even duct tape can't fix stupid... but it can muffle the sound.
Closed Thread


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 05:42 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright © 2007 Fulqrum Publishing. All rights reserved.