The Crystal Ball 2

[6S.Manu]

Originally Posted by Mardescrap

YOU have the right to buy or not to buy. That's about all the power you have.

Since YOU have bought their product YOU have the RIGHT to complain. And THEY have the DUTY to answer.

It only because we've spent 50€ for it... but think about a car sold in the same condition... do you see the line of lawyers out of the office?

[Mardescrap]

Originally Posted by 6S.Manu

Since YOU have bought their product YOU have the RIGHT to complain. And THEY have the DUTY to answer.

It only because we've spent 50€ for it... but think about a car sold in the same condition... do you see the line of lawyers out of the office?

Wrong.

You made a bad purchase. That's all.

When you go see a bad movie are you entitled to write the script for the sequel? Are you entitled to have updates from the director? No.

If you buy a car that is a lemon, it's your problem, fix it or sell it or sue whoever you want but don't ask the designer to keep you updated on their work and to incorporate every idea in the next one you're going to buy.

It's the same thing. You just have to buy or not to buy.

[JG5_emil]

Originally Posted by Mardescrap

Wrong.

You made a bad purchase. That's all.

When you go see a bad movie are you entitled to write the script for the sequel? Are you entitled to have updates from the director? No.

If you buy a car that is a lemon, it's your problem, fix it or sell it or sue whoever you want but don't ask the designer to keep you updated on their work and to incorporate every idea in the next one you're going to buy.

It's the same thing. You just have to buy or not to buy.

I hope you don't run a business with that attitude.

[6S.Manu]

Originally Posted by Mardescrap

Wrong.

You made a bad purchase. That's all.

When you go see a bad movie are you entitled to write the script for the sequel? Are you entitled to have updates from the director? No.

If you buy a car that is a lemon, it's your problem, fix it or sell it or sue whoever you want but don't ask the designer to keep you updated on their work and to incorporate every idea in the next one you're going to buy.

It's the same thing. You just have to buy or not to buy.

Ah! I have to said this to my customers... "Ehi you, buy my software! It works!"

And when they call me at the office I answer that they need to fix it alone... even if the issue is my application itself. In your opinion should I send them the source code?

Of course if they give me feedback to improve the application then I can rightly send them to **** off. After all improving a product to meet the user's needs is totally useless... in your world.

Movies and videogames are like apples and oranges.

[Insuber]

Originally Posted by 6S.Manu

Ah! I have to said this to my customers... "Ehi you, buy my software! It works!"

And when they call me at the office I answer that they need to fix it alone... even if the issue is my application itself. In your opinion should I send them the source code?

Of course if they give me feedback to improve the application then I can rightly send them to **** off. After all improving a product to meet the user's needs is totally useless... in your world.

Movies and videogames are like apples and oranges.

Manu if your software doesn't work, the fault is the hardware configuration of your customers, it's obvious You just have to hire AoA for your help desk ...

[addman]

Originally Posted by Insuber

Manu if your software doesn't work, the fault is the hardware configuration of your customers, it's obvious You just have to hire AoA for your help desk ...

Oh snap!