customer satisfaction poll

[Robert]

http://forum.1cpublishing.eu/showthread.php?t=23532


Hi everyone,

We've been hard at work on a whole bunch of stuff here. Quicker fixes are now a thing of the past; we're working on larger more complex stuff and so patches, updates and improvements will be coming at a slower pace.

Our next BETA patch is tentatively scheduled for two weeks from now for Friday the 17th, and the release version of it is scheduled for the Friday after that, June 24th.

The next patch will contain:

* Improved streamlined multiplayer GUI
* Other multiplayer improvements - more stability, all plane settings like convergence and paintscheme working at all times, less rare bugs, etc.
* Various graphical improvements. The distant clouds are finally back - i.e. the flat representations of clouds you saw on beta screenshots with pretty sunlit borders. Finally fixed the landscape stripes bug, etc.
* Improvements to FM and DM and various cockpit systems, as usual - long list there.
* AI improvements, including at least the majority, if not all, of the order system working.
* A new warship!

Other things that are in the pipeline:

* Sound. This is probably the biggest issue we're facing. We're taking a very drastic approach to the issue and pretty much redoing our sound from scratch. This means you won't see the new sound for a few more months.
* FPS. The final remaining performance issues, which fortunately are comparatively minor, lie very deep in the engine, and require us to do a significant amount of work. Probably at least 2 months of it.
* Online stability, more anti-cheating controls, and server and aircraft SDK - also a few months out. Dedicated Server SDK and documentation is probably going to be done the quickest.

NOTE: this isn't an exhaustive list, but rather the main bullet points.

So stay tuned for more patch info next week. I'll try to do more regular weekly Friday updates from now on.
Edit/Delete Message



So in my opinion SOUND, FPS, and Online Stability are the next foundational problems to be tackled within the game. Addressing other issues without ensuring these mentioned are implemented correctly would be like adding window dressings to a house whose foundation is faulty. Discussing the new problems would be foolish and time wasting. If significant progress isn't made or if progress that most of us wouldn't understand is attained, what good would talking about it be? A waste of time IMO.

I guess I don't understand what you folks want as far as a future road map and progress updates. If there's nothing new to report do you really think this crowd is going to sit down for, "There's no new news folks?" I doubt it.

Damned if he does. Damned if he doesn't. I guess for me, this is enough for now. I'd expect updates closer to when these things are finalized or they've reached a development plateau. As he wrote: "Quicker fixes are now a thing of the past; we're working on larger more complex stuff and so patches, updates and improvements will be coming at a slower pace."



If it matters. I abstained from voting.

[robtek]

This poll, as it is worded, isn't worth the space it blocks on the ram / HD!!

[Sternjaeger II]

Originally Posted by robtek

This poll, as it is worded, isn't worth the space it blocks on the ram / HD!!

Feel free to start your own, uh and thank you for the precious feedback.

[Sternjaeger II]

Originally Posted by Robert

If it matters. I abstained from voting.

Of course it matters, everyone's opinion does. You illustrated valid points, but again the status of things is just speculation we can do.

All I'm asking is whether people would like to be informed or not on the development of things for a sim that we obviously all love.

[bongodriver]

It won't carry any real weight though, everyone 'will' by default want regular updates, it's why we come to forums, we want to read something interesting, and an update will be perfect, the poll should really differenciate whether people feel we need to be updated or not, then the devs might pay attention if a clear majority say so.

[Sternjaeger II]

Originally Posted by bongodriver

It won't carry any real weight though, everyone 'will' by default want regular updates, it's why we come to forums, we want to read something interesting, and an update will be perfect, the poll should really differenciate whether people feel we need to be updated or not, then the devs might pay attention if a clear majority say so.

Bongo, it's not a matter of "need", "needing" is something that is too often connected to "demanding". We're not junkies, we don't "need" our dose of news/updates, we would like to be updated, like we have been until a few weeks ago. It's nothing unreasonable, it's not like I asked for money back, or a live webcam in Maddox Games office to check if they're working or slacking

[Robert]

Originally Posted by Sternjaeger II

Of course it matters, everyone's opinion does. You illustrated valid points, but again the status of things is just speculation we can do.

All I'm asking is whether people would like to be informed or not on the development of things for a sim that we obviously all love.

I don't see an option in the poll for me. If I'm right and these current issues from the June 3rd update are fundamental, then I don't see another update coming until closer to beta release. I'm perfectly fine with that, given future updates would progress at the speed needed of future repairs/fixes et al.

So to me these updates ARE timely and I'm getting enough information. I feel I'm informed enough and don't need a 'weekly update'. I'm not sure I see an option for that. I'm personally satisfied with the updates. ATM.

[Sternjaeger II]

Originally Posted by Robert

I don't see an option in the poll for me. If I'm right and these current issues from the June 3rd update are fundamental, then I don't see another update coming until closer to beta release. I'm perfectly fine with that, given future updates would progress at the speed needed of future repairs/fixes et al.

So to me these updates ARE timely and I'm getting enough information so I already am getting my fill of development updates and feel I'm informed enough. I'm not sure I see an option for that.

Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.

[Robert]

Originally Posted by Sternjaeger II

Robert, I understand your point, my question though is whether you like or not to be informed in a regular and effective way , nothing more, nothing less.

I'm trying to do a step by step assessing of the situation here, as you can see there are at least 5 people that don't want to be updated regularly.

So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

[Sternjaeger II]

Originally Posted by Robert

So then I'd obviously vote yes, because I WANT updates in a regular manner. I'm just not sure if updates can be done on a regular basis when the road map is so fluid ATM. One man's regular interval. may be anothers desert of information.


Being that I'm satisfied with the updates for now, and knowing many aren't, I don't think that's how the poll would be perceived. I think many will use it as a 'war cry' to muster up support and try to strong arm information or updates, when for me the regularity (or lack thereof) is fine with me.

I want updates. I'm fine with the way they are coming out. I don't think that's how the poll reads.



Say you get 100 yeahs.... 5 nays.... and 1 maybe. That says 100 want information. Fine. We all do. But it doesn't say that out of 100 there may be 50 who are satisfied with update progress. It CAN be construed to mean that 100 people want regular updates and all 100 think you're not doing a good job of it. That's why I abstained.

it has been fairly balanced so far, apart for some agitators. I would like to stress on the fact that this is not a protest or a war cry, it's just... a poll?

You already expressed your opinion by non voting, which is a valid option, I would have selected "I'm not sure", but then again I do understand your concerns. All I'm trying to do here again is trying to see how much it really matters to the community to be regularly updated on what's going on, according to some our opinion doesn't even matter, go figure!