Patch update 22/06 - general discussion (ask questions in official update thread)

[bongodriver]

Originally Posted by 6S.Tamat

The weekly updates are a good opportunity for the developers to interact with their customer base. Interact with us is now vital to resolve the lack of trust given by the problems, to demonstrate as well as possible that they are working in the right direction. The fact that they don't use it well is a shame.

Yet everytime they do interact with us they just get slammed for making excuses.

[6S.Tamat]

Originally Posted by bongodriver

Yet everytime they do interact with us they just get slammed for making excuses.

A very general and basic rule of marketing is that if your customers are not satisfied then you are doing something wrong.
Then you can say that the customers act like kids and i wouldn't necessarily agree, but from those kids are coming their money.

[Volksieg]

Originally Posted by 6s.tamat

a very general and basic rule of marketing is that if your customers are not satisfied then you are doing something wrong.
Then you can say that the customers act like kids and i wouldn't necessarily agree, but from those kids are coming their money.

bingo

[bongodriver]

Originally Posted by 6S.Tamat

A very general and basic rule of marketing is that if your customers are not satisfied then you are doing something wrong.
Then you can say that the customers act like kids and i wouldn't necessarily agree, but from those kids are coming their money.

That rule applies to everything, if someone is complaining the someone is doing something wrong, hence why people are complaining about the whingeing....it's just wrong don't do it, ask for your money back from the developers and go on with your lives.

[furbs]

Originally Posted by bongodriver

That rule applies to everything, if someone is complaining the someone is doing something wrong, hence why people are complaining about the whingeing....it's just wrong don't do it, ask for your money back from the developers and go on with your lives.

You cant get your money back for CLOD, i tried.

[bongodriver]

Originally Posted by furbs

You cant get your money back for CLOD, i tried.

Did you? care to share the process you wen't through and the resulting correspondence involved?

[furbs]

Steam do not give refunds.

[Volksieg]

Originally Posted by furbs

Steam do not give refunds.

That be the truth! Also, if bought in disk form, because it has to be activated via steam (Can only be done once per disk) you can't sell it to a second hand games shop either.

[Hippy Druid]

Originally Posted by furbs

Steam do not give refunds.

Sorry, but this is simply untrue. Steam do - depending on the circumstances - provide refunds. Prehaps your local laws allow them to sidestep the request, but this is certainly not the case where I live.

Back on topic:

The new plane looks alright, it's a bit disappointing further fixes are not yet available. However I did buy the game with the understanding there were issues.
...and so we wait.