Quote:
Originally Posted by mazex
As an old developer / development manager I really like this one, the big problem is to open the tap for a whole world of people that are not used to working with bug tracking software and the processes needed to get it working. If the users are not strict in reporting bugs according to rules regarding all the information needed to file a bug correctly, and themselves so a thorough search so they don't enter a bug that has already been reported, the testing team will have to put a full time employee just to reject all bugs that are not relevant...
I participate in the beta for MS Flight, and all hell has broken loose in their bug tracking site as the same bugs are reported 10-20 times, and the quality of the bug reports is completely out of bounds. One in ten include steps to reproduce the bug, and one in 20 contain complete system specifications...
There are really not that many bugs I can find in Flight, but hundreds of bugs are reported over and over again in the same sloppy manner when new users join the beta...
As MG has very limited resources I think the only way to do this would be by a community managed bug tracking site where community moderators do the initial verification of bugs before they are sent to the development team.
But I really like the idea! 
Mazex |
I'd imagine community bugtracking even more complicated than for MSFlight as most likely it would have to be in Russian and English.
MAC
02-01-2012, 06:56 PM
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