wrong steam cd-key

[grasskit]

Hello,

I bought Men of War: Assault Squad (Russian version) from http://www.igromagaz.ru
(http://www.igromagaz.ru/buy_pc_games...rase_id=224774 ).

Even though its says in the product description that it can be activated directly through Steam, I was unable to do so - I get and error saying the cd-key is incorrect. I contacted Igromagaz.ru support and they assured me that they provided me with correct cd-keys (i received 3 - one for game activation, one for activation through Steam, and one for DLC), and recommended that i contact 1C support.

I tried entering all of them into Steam client through "Activate a product on Steam" option. I can assure you that there were no typing errors since i just copy-pasted those keys from email i received from Igromagaz.ru.

Moreover 2 of the keys i received have 27 characters in them and the one for DLC has 17, (in such a format: xx-xxxxxx-xxxxxx-xxxxxx-xxxxxx and xx-xxxxx-xxxxx-xxxxx), and to play multiplayer through Gamespy i need 16 character cd-key (same key as for Steam activation as far as i understand?).

So whats wrong with these keys then?


I also sent this same message to support@1cpublishing.eu, havent gotten a reply yet.

Thanks