IMHO we need a "guideline" for bug reports, e.g.
https://developer.mozilla.org/en/Bug_writing_guidelines
We really need quality bug reports, especially as the developers are not part of the system, i.e. they do not interact with the reporter, they only read the report.
A low quality report might be written in 1-2 minutes, but the workload for the admins or developers are increased considerably. If one wants to report a bug that he things is important he should take the time to write a high quality report.
For aircraft system this includes researching the subject and providing evidence. There are so many bug reports on aircraft systems in this forum that a simply wrong and not or bad researched.
For game bugs this requires a step by step instruction to reproduce the bug.
The reporter has to provide (depending on type of issue)
- step by step instruction to reproduce the issue
- screenshots to display the issue
- mission files/tracks to allow easier reproduction of the issue
- documents/sources to proof the issue