BS - (resolved)

[svend]

Originally Posted by icarus

The reply:

Please hit the Link of the Original Download E-Mail. You can Download two times again.



Cheers

Thomas

Glad you made it I have not gotten any reply from them yet.

[tintifaxl]

Originally Posted by svend

Glad you made it I have not gotten any reply from them yet.

But you could try to do the same

[svend]

Originally Posted by tintifaxl

But you could try to do the same

Hehe lol I did. Mailed them the download mail with ordernumber and my paypal transaction

[JG52Krupi]

Lets compare, me and my brother brought one of these...

http://www.bigwing.biz/shop.html

for my dad's brithday a few months ago and he only recently decided to start work on it he found the instruction manual had gone missing and the instruction disk was scratched. We contacted them about a replacement and they could have easily said no but they sent both a new instruction manual and a cd all for free, now that is what I call an honest company.

The missing manual and scratched cd was not there fault and they are not that big a company yet they still sent my old man these items free of charge.

Oh and Dano

Originally Posted by Dano

www.amazon.co.uk

Thanks that made me chuckle!

[Matt255]

You are kidding right? Do you even know anything about game distribution? 30% of what? Costs for the publishers? Nonsense. 25% at max and I already am an enemy of steam because that's WAY too much for the service.

30% of the final price on Steam.

You say: Valve, please put it on your shop for 49.99 EUR.
Valve says: OK, we keep 30% from that for ourself.

(that's how it read it is usually being done, doesn't have to be correct, i'm sure publishers can discuss that with Valve)

Wether or not that's too much is not yours to decide i'm afraid. If the publishers and Steam are happy with that, they can do it.

What's even more scary: all this rubbish you're saying isn't even part of your TOS (AGB). I couldn't even find any TOS on english either although your shop clearly has an english frontend for international customers AND you ship to them.

Not even Amazon.de has English TOS, crazy isn't it ...

It's also not part of the AGB that people can expect to download as often as they want (atleast i can't find it). So i don't think translating it to English would've helped.

Or do you expect them to crawl through your german (and useless) AGB with a translator?

Well, they could ask if they are unsure? Send an email etc.

Those who give the old " if you lost your CD back in the day could you just go in and get a new one for free"

OK, i guess that would be me, so here it comes:

... this is the day of digital downloads and all the benefits that it brings, including but definitely not limited to being able to download another copy if something happened to your copy...

I don't think the benefit of "digital downloads" (or digital distribution) has been written in stone anywhere. Not even on Wikipedia.

For me, it is that you can download it immediately after payment (usually) and don't have to wait for the DVD to arrive and you don't have to put a DVD in every time you want to play and that it's often cheaper that way. Overall, i find it more comfortable to use.

Not that you just pay once and don't have to pay attention to anything, because the developer/publisher/supplier will do that for you for free for a lifetime.

[Dano]

Originally Posted by Matt255

Not even Amazon.de has English TOS, crazy isn't it ...

www.amazon.co.uk