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Go Back   Official Fulqrum Publishing forum > Fulqrum Publishing > IL-2 Sturmovik: Cliffs of Dover > Pilot's Lounge

Pilot's Lounge Members meetup

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  #1  
Old 03-16-2012, 03:36 PM
satchenko satchenko is offline
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Still continue playing with consumers. The money is already within the pockets ...
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  #2  
Old 03-16-2012, 03:52 PM
GraveyardJimmy GraveyardJimmy is offline
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Not sure why people keep saying things like that. Surely they want people to buy BoM? If so then there is no value for them in messing people around, they want continued custom, not the one off purchase of CoD.

That said if there is nothing to report, an update saying "we are still working on the patch, no ETA as of yet, thanks for the patience" wouldn't go amiss, but I can almost understand why they dont update after looking through responses to the WIP screenshots etc.
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  #3  
Old 03-16-2012, 03:56 PM
esmiol esmiol is offline
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for the moment all friday update was unusefull thing... why not go on?

it is sas to see that they make a step forward in com with fryday update and two step behind after one week of hollidays.

but i still hope for a friday update .....
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  #4  
Old 03-16-2012, 04:52 PM
Gourmand Gourmand is offline
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no yellow tree to show? are they find an issue about yellow color?
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  #5  
Old 03-16-2012, 09:30 PM
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Rjel Rjel is offline
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Quote:
Originally Posted by BlackSix View Post
Unofficial status at 14:45
1) I have no information about the patch
2) I have no instructions to prepare an Friday information update
This is all starting to remind me of a bad Monty Python sketch.
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  #6  
Old 03-17-2012, 12:00 PM
Insuber Insuber is offline
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Quote:
Originally Posted by BlackSix View Post
Unofficial status at 14:45
1) I have no information about the patch
2) I have no instructions to prepare an Friday information update
Dear BlackSix - I refer to your post in the locked thread, where you complain about the users negativity and you link this to the absence of a Friday update.
As an experienced manager in the services business let me give you a very friendly advice: closing the communication channels with your customers will not improve a tough situation, on the contrary it will worsen it. I already see - in this very forum - some long-time, faithful and disciplined users turn into angry terrorists. And your company needs prophets and apostles, not terrorists spreading negativity about your product. The success of Il2 Sturmovik was very much due to this "word of mouth" positive publicity. As I see it now you are setting up the stage for a completely opposite result: angry ex-customers telling to their friends to keep away from this product. And I I BELIEVE THAT MG DOESN'T DESERVE IT, BECAUSE OF THE HUNDRED THOUSAND HOURS OF DEDICATED AND PASSIONATE WORK which went into CloD.

In the customer-supplier relationship you have only one option: tell the customer the bad and the good news. Silemce is never a solution.

Cheers,
Insuber
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  #7  
Old 03-17-2012, 01:05 PM
BlackSix BlackSix is offline
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I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.
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  #8  
Old 03-17-2012, 01:32 PM
Insuber Insuber is offline
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Quote:
Originally Posted by BlackSix View Post
I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.
You are a good man. Working for us on Saturday, thank you! And your English is OK.
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  #9  
Old 03-17-2012, 01:35 PM
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addman addman is offline
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Quote:
Originally Posted by BlackSix View Post
I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.
Wow! Thanks B6, that cleared up a lot of things. Yet again it's all been misunderstandings. You had no news about the patch so no need to say anything, that is ok. You don't want to show anything from the sequel before CloD is fixed, that is also ok and classy IMO. Have I understood it correctly? Thanks again for clearing things up B6, a lot of misunderstandings can lead to unnecessary animosity. Keep up the good job!
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  #10  
Old 03-17-2012, 02:05 PM
[URU]AkeR [URU]AkeR is offline
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Its a shame, I enjoied very much the updates for the sequel.
As always a loud vocal trolling minority **** on the silent mature majority`s garden.

Last edited by JG52Uther; 03-17-2012 at 02:07 PM. Reason: swearing
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