Vision of the future (By Microsoft not raaaid)

[nearmiss]

Originally Posted by Sternjaeger II

dude, I work in an office with 2500 employees, most of them work on PCs, and the service ticket list in the IT dept at the moment has an estimated 3 weeks wait. The problem is not the machines only, but the damage users cause to them. In offices where Macs have been introduced the request for assistance has dropped of a shocking 65%! If that isn't enough, then I dunno what you need as further evidence.

It is all relative. I have a friend got a network manager job for a similar sized company. Spent every working hour putting out fires (service tickets). The situation improved when users at desktops were blocked from downloading and installing software or running utilities.

There were so many desktop users, and some were sharp enough to work around the lockouts. The service tickets persisted, but at a much lower level. My friend quit the job and moved onto a better life.

There are some fires you just can't put out.