customer satisfaction poll

Originally Posted by Robert

Except according to the original poster the poll was to indicate who wanted to be informed in a regular and and effective way. I specifically said that I didn't want the poll to reflect that a YEAH vote from me would be misconstrued as a vote of dissatisfaction for how the updates were handled now.

I've laid out in two posts how I think (dependent upon real demonstrable progress) that the flow of information was fine with me. When the foundational processes are fixed I'd expect more free flow of info as to future updates and patches. The OP assured me that was his intention. Yes we all want information, but I want useful information put out in a pertinent manner.... not just for pixel's sake.

You've taken it to mean the very thing I wanted to guard against because that's not how I feel. Maybe there are 90 out of 100 that feel the way you do. There may only be 10% that do. As the poll is written it's impossible to discern which outcome was meant by the tally. According to the OP you've misinterpreted his poll.

Robert, the petition thread was more represenative of forum members and in under 1 hour 80 people had signed it, then it was removed. it doesn't matter how you guys dress it up the simple fact is the members are not satisfied with the poor communication from the Dev's. End off.

[Chivas]

Unfortunately many people will take "Regular updates" in the Poll as "weekly updates" and use the poll results to defend their position. I can only surmise this by the amount of people who go off their nut if a weekly update doesn't show up. My contention is and always has been that weekly updates are untenable, and unrealistic, as even the developers are finding out after their stated hopes of providing the same. Yes its possible that some updates could be a week apart, but don't lose your nut if there are gaps of a few weeks.

[Robert]

Originally Posted by Tree_UK

Robert, the petition thread was more represenative of forum members and in under 1 hour 80 people had signed it, then it was removed. it doesn't matter how you guys dress it up the simple fact is the members are not satisfied with the poor communication from the Dev's. End off.

Well, I guess we'll all have to remain frustrated then. I don't see the amount on information drastically changing until closer to beta release.

Have a pint?

[scotchegg]

Originally Posted by Tree_UK

Robert, the petition thread was more represenative of forum members and in under 1 hour 80 people had signed it, then it was removed. it doesn't matter how you guys dress it up the simple fact is the members are not satisfied with the poor communication from the Dev's. End off.

No simpleton, some members are not happy.

Many members are patient enough to realise that developers are often put under pressure by publishers to release something incomplete to keep the project funded.

Many members remember how long it took the first game to mold into a gem, and can see the potential and progress already made with this sim.

Many members are also sick of the constant, public requests for contact from the devs and claims of "other devs keep in contact" when that is total rubbish. ROF doesn't have the contact, FSX never had the contact, even when ACES was still running.

Now do please either PM the devs with your requests, or be quiet.

[furbs]

Scotchegg, did you see the petition on communication before it was removed?

Your in the minority.

Originally Posted by scotchegg

No simpleton, some members are not happy.

Many members are patient enough to realise that developers are often put under pressure by publishers to release something incomplete to keep the project funded.

Many members remember how long it took the first game to mold into a gem, and can see the potential and progress already made with this sim.

Many members are also sick of the constant, public requests for contact from the devs and claims of "other devs keep in contact" when that is total rubbish. ROF doesn't have the contact, FSX never had the contact, even when ACES was still running.

Now do please either PM the devs with your requests, or be quiet.

sorry i didn't read your post past this bit; No simpleton

If you want to insult me trying being smarter or at least show some wit.

[MadTommy]

I don't care about update posts, i only care about patches, fixes & change logs.

A general post saying we are working on this & that is meaningless. When developers give timetables they only slide, just the nature of the game, and this only provokes complaints.

So i voted no.. Luthier has said if he is on the forums answering questions and posting updates then he is not working on fixes. So lets assume he is working hard, and by the snippets has has posted he has only reaffirmed that.

I see no purpose for regular updates to appease the rabble on these forums, as they clearly don't appease the said rabble.

[furbs]

Tommy, did you mean this....

Rabble = "complaints from paying customers , that i just dont happen to agree with, but are of course allowed to express their views as long as they comply with forum rules"

[MadTommy]

Originally Posted by furbs

Tommy, did you mean this....

Rabble = "complaints from paying customers , that i just dont happen to agree with, but are of course allowed to express their views as long as they comply with forum rules"

No i meant:

Rabble = a disorderly crowd; mob

I agree with a lot the rabble's basic sentiments.. i just get tired of many of them expressing the same sentiment over and over again in every thread, effectively spamming the forums and derailing any other discussion.

[Sternjaeger II]

it is surprising how some people (or shall I say, the ones that don't care for updates, god knows why) bend things to their likings.

I have said REGULAR, not WEEKLY, you're the ones obsessed with the weekly thing. The frequency doesn't matter, as long as there's a regular, reasonable update on how things are going, if you don't understand technical jargon, tough, just make an effort or join the group of satisfied people in terms of "hey, these guys know what they're doing, I'll support them as long as it takes in order for them to deliver the best sim ever".

Is it really so very hard to understand? I'm starting to believe that some of the people who are questioning this poll are just doing it for the sake of argument.

Truth is that some of you just come in and start de-constructing the meaning of this poll, without bothering to actually read the lot and looking for hidden agendas and "hey I'm not that stupid, this poll is a hoax". As I said before, you're not happy/have a beef with me/thought of better ideas? Post your own poll.

My intent, AGAIN, was to give an official relevance, with some numbers to support our feelings, to a situation that has become a matter of far too much debate, in the hope that the dev gods will look at it and think "hey, maybe these guys aren't all trolls, maybe we need to reconsider our choices in terms of communication". Again, as a professional, it won't do them no harm to behave professionally, the impression they give with this attitude is of total disrespect for the customer and fan base.