gogamer - Il-2 on the way!

[buddye]

Originally Posted by camel24hrs

Steam contacted me and got me going. Yeah, just installed the game and I am getting an update. Once the updating is done I will give it a try. Going to be a late night,

Thanks for the post. I have the same problem as you. How did Steam contact you and what did they do to get you running?

[camel24hrs]

I went to Steam customer support and filed a work order with them. (just click on your account from steam window) They give you the details of how to do it. Basicly you title it, invaid key or reset to. You need to type in what the problem is. You will have to send them a photo copy of your reciept and Key. I could not attatch mine right off the bat. After I did the work order and I got the email replay, I went back in and attached it. I then got another email asking me to write in ink on the paper with the key the work order number and make another copy and attach it to the work order and I did. Then I got an email saying they have added the game to my folder and gave instructions on how to install it from the cd instead of downloading it. Worked like a charm. Still waiting on the updates to finish.

[CherokeeFreedom]

Originally Posted by camel24hrs

I went to Steam customer support and filed a work order with them. (just click on your account from steam window) They give you the details of how to do it. Basicly you title it, invaid key or reset to. You need to type in what the problem is. You will have to send them a photo copy of your reciept and Key. I could not attatch mine right off the bat. After I did the work order and I got the email replay, I went back in and attached it. I then got another email asking me to write in ink on the paper with the key the work order number and make another copy and attach it to the work order and I did. Then I got an email saying they have added the game to my folder and gave instructions on how to install it from the cd instead of downloading it. Worked like a charm. Still waiting on the updates to finish.

I heard from Steam today as well. Just finished the download. I expect that anyone who submits the required items will be running shortly. Two days for the first reply and then one day later I was notified that the game could be downloaded or installed from the disc. Now to notify GoGamer that all is well.

[Thee_oddball]

http://www.gogamer.com/shop_closed.html

does not inspire much confidence....one would think you would have the new website DONE ahead of time...hmmm

[badfinger]

Originally Posted by camel24hrs

I went to Steam customer support and filed a work order with them. (just click on your account from steam window) They give you the details of how to do it. Basicly you title it, invaid key or reset to. You need to type in what the problem is. You will have to send them a photo copy of your reciept and Key. I could not attatch mine right off the bat. After I did the work order and I got the email replay, I went back in and attached it. I then got another email asking me to write in ink on the paper with the key the work order number and make another copy and attach it to the work order and I did. Then I got an email saying they have added the game to my folder and gave instructions on how to install it from the cd instead of downloading it. Worked like a charm. Still waiting on the updates to finish.

Wouldn't you think that Steam would know who you are, already? CoD includes Steam, so they should be able to help you without all of the copying and attaching of things.

I got an email from GoGamer acknowledging the problem. They are working to get things right.

Mine is to arrive 5/25.

binky9

[BlitzPig_fox]

I got my DVD thru GoGamer Amazon shop after receiving the email with a 20% off discount.

DVD arrived this morning and I installed with out even a hiccup. Must just be hit or miss with these keys working.

[Jumo211]

WooHoo !
thanks for the heads up BlitzPig_fox , finally another one activating game key
without a hitch as it is , I almost though I got some special one of the kind
presidential preferred edition key , welcome to the club of a very few !

[l3uLLDoZeR]

So I want to order this..but don't really want to play the key lottery or jump through hoops with customer service. I'm just in no rush with all the work going on to get CoD running.

[Skycarl]

Well I feel almost guilty to say this but mine arrived today and I did the install
trip and it worked perfectly. Already did some flying in it and all is well.
Almost sounds like a hit or miss deal where they may have messed up some but
not all of the keys.
Anyway, I sure hope everyone gets their game together through Steam and
GoGamers.