Psn down

[NIGHTTRAIN69]

BAD NEWS FROM PLAYSTATION.COM

The latest information on the PlayStation Network service outage.

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. The following email has been sent to all PSN registrants; please read the help and support FAQ for more information.

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity passwords and login and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising that your credit card number (excluding security code) and expiration date may also have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at uk.playstation.com/psnoutage should you have any additional questions.

Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data.



NOT A WIND UP WE SHOULD ALL GET THIS IN EMAIL . LOOKS LIKE SECURE PERSONAL INFO HAS GOT OUT . I TRIED TO GET ON THE BLOG BUT IT WAS HAVING TECHNICAL DIFFICULTY ( OH THE IRONY )

[NIGHTTRAIN69]

Here is the link to above sony statement

http://uk.playstation.com/home/news/...ervice-Update/

[Gilly]

So nice to let us know 6 days down the line that personal data has been compromised. Not exactly the words I'd like to hear from a such a company.
Their sincerity stinks I'm afraid. Not impressed.

[NIGHTTRAIN69]

I agree Gilly . They probably turned off the blog as well , unless its overloaded with angry posters

[Gilly]

Sony had the opportunity to come out of this as the real caring good guys and the 'hackers' as total tw4ts but with potentially 70million worldwide accounts potentially open to whoevers done this it's Sony putting in a good effort to take the crown.

[Gilly]

Originally Posted by NIGHTTRAIN69

I agree Gilly . They probably turned off the blog as well , unless its overloaded with angry posters

Think that mail server will be well melted by now!

[NIGHTTRAIN69]

I apologise to all playstation plus members for this . I couldnt help but notice you were due to get PAIN from sony this month .
I bet you thought it would be the game

sorry

I will get my coat

[Gilly]

And just to take our minds off a spotty little git riding off the Bahamas in a huge yacht sipping champagne........

http://www.youtube.com/watch?v=dgt5Z...e_gdata_player

Too much offensive language to post here but type Sony and onion into YouTube and the first choice sums up the situation. Or see my profile page!

[McQ59]

Thanks guys. Serious hostile incoming motivates me for countermeasures.
And then I need to know how to log on...

[McQ59]

Originally Posted by Gilly

So nice to let us know 6 days down the line that personal data has been compromised. Not exactly the words I'd like to hear from a such a company.
Their sincerity stinks I'm afraid. Not impressed.

Amen Gilly.