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IL-2 Sturmovik: Cliffs of Dover Latest instalment in the acclaimed IL-2 Sturmovik series from award-winning developer Maddox Games.

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  #1  
Old 04-21-2011, 11:16 AM
Insuber Insuber is offline
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Dear Luthier,

Honestly, most of us understood long time ago the kind of issues that were going on behind the SoW: BoB scenes, with the repeated delays as a consequence of technical, planning and staffing issues. Mr. KYA's words are just adding some technical details to that picture.

On one hand I admire your courage and determination to finish the job begun by others (OM). Thank you for that, Luthier. On the other hand I join the people asking for a word of truth about this unsatisfactory state of affairs.

My suggestion: ask your management to agree upon a communiqué, clarifying the current status, the missing components currently replaced by placeholders (terrain, clouds, CEM, what else?) and the remedial actions (hiring staff, as declared by your colleague?). We are not speaking about the 69 euros of my CE, but rather than the credibility of 1C / MG and of the involved individuals, and in turn of the long term success of this series.

Believe me: telling the full truth to the customers, and a path forward to clear the issues, is less painful than letting them discover it by themselves, or learn it from frustrated ex-employees. Take action, please!

Cheers,
Insuber

Last edited by Insuber; 04-21-2011 at 11:18 AM.
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  #2  
Old 04-21-2011, 11:57 AM
Ali Fish
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Quote:
Originally Posted by Insuber View Post
Dear Luthier,

Honestly, most of us understood long time ago the kind of issues that were going on behind the SoW: BoB scenes, with the repeated delays as a consequence of technical, planning and staffing issues. Mr. KYA's words are just adding some technical details to that picture.

On one hand I admire your courage and determination to finish the job begun by others (OM). Thank you for that, Luthier. On the other hand I join the people asking for a word of truth about this unsatisfactory state of affairs.

My suggestion: ask your management to agree upon a communiqué, clarifying the current status, the missing components currently replaced by placeholders (terrain, clouds, CEM, what else?) and the remedial actions (hiring staff, as declared by your colleague?). We are not speaking about the 69 euros of my CE, but rather than the credibility of 1C / MG and of the involved individuals, and in turn of the long term success of this series.

Believe me: telling the full truth to the customers, and a path forward to clear the issues, is less painful than letting them discover it by themselves, or learn it from frustrated ex-employees. Take action, please!

Cheers,
Insuber
thank you for putting what i cant into words. +1
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  #3  
Old 04-21-2011, 12:09 PM
reflected reflected is offline
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I agree Tvrdi and Insuber. Tell the truth, otherwise it's jsut guessing, panic, modding and whatnot. If we know that you are aware of the problems and have a plan to fix them then we can support you, whereas if we get a product that leaves a lot to be desired without any explanations you'll get nothing but whining - and rightfully so.

777 studios and Rise of Flight is a great example. They're very good at communication (didn't use to be tho) and they're getting a massive support from the grateful community.
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  #4  
Old 04-21-2011, 12:05 PM
ParaB ParaB is offline
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Quote:
Originally Posted by Insuber View Post
Dear Luthier,

Honestly, most of us understood long time ago the kind of issues that were going on behind the SoW: BoB scenes, with the repeated delays as a consequence of technical, planning and staffing issues. Mr. KYA's words are just adding some technical details to that picture.

On one hand I admire your courage and determination to finish the job begun by others (OM). Thank you for that, Luthier. On the other hand I join the people asking for a word of truth about this unsatisfactory state of affairs.

My suggestion: ask your management to agree upon a communiqué, clarifying the current status, the missing components currently replaced by placeholders (terrain, clouds, CEM, what else?) and the remedial actions (hiring staff, as declared by your colleague?). We are not speaking about the 69 euros of my CE, but rather than the credibility of 1C / MG and of the involved individuals, and in turn of the long term success of this series.

Believe me: telling the full truth to the customers, and a path forward to clear the issues, is less painful than letting them discover it by themselves, or learn it from frustrated ex-employees. Take action, please!

Cheers,
Insuber
Well said.
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  #5  
Old 04-21-2011, 12:35 PM
Gerfaut Gerfaut is offline
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Quote:
Originally Posted by Insuber View Post
...We are not speaking about the 69 euros of my CE, but rather than the credibility of 1C / MG and of the involved individuals, and in turn of the long term success of this series.

Believe me: telling the full truth to the customers, and a path forward to clear the issues, is less painful than letting them discover it by themselves, or learn it from frustrated ex-employees. Take action, please!
+1
... and couldn't agree more. common sense and crystal clear feeling about overall stakes.
*applause*


C'mon Luthier, be strong.
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  #6  
Old 04-21-2011, 01:33 PM
C_G C_G is offline
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Honestly, who cares what happened behind the scenes?
Is it reasonable to be upset that the game released is missing a number of features advertised And/or buggy?
Absolutely.
Why that was the case is an perhaps an interesting topic for speculation but I don't see how we have any right to know nor does the dev have an obligation to inform us about all the difficult decisions and troubles they may or may not have had.

The dev has an obligation to fix the problems And deliver on its advertised features in a timely manner it doesn't have to tell you what caused the problems.
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  #7  
Old 04-21-2011, 01:37 PM
LcSummers LcSummers is offline
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Quote:
Originally Posted by C_G View Post
Honestly, who cares what happened behind the scenes?
Is it reasonable to be upset that the game released is missing a number of features advertised And/or buggy?
Absolutely.
Why that was the case is an perhaps an interesting topic for speculation but I don't see how we have any right to know nor does the dev have an obligation to inform us about all the difficult decisions and troubles they may or may not have had.

The dev has an obligation to fix the problems And deliver on its advertised features in a timely manner it doesn't have to tell you what caused the problems.
1+

Look at Silent Hunter 5. One crapy patch and thats all.

And COD? 3 patches in 3 weeks. I really like this team trying everything to make us feel happy.

Last edited by LcSummers; 04-21-2011 at 01:46 PM.
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  #8  
Old 04-21-2011, 01:44 PM
41Sqn_Banks 41Sqn_Banks is offline
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Let the devs concentrate on the game. There is no need to waste time on dirty laundry.
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  #9  
Old 04-21-2011, 01:53 PM
FG28_Kodiak FG28_Kodiak is offline
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Quote:
Originally Posted by 41Sqn_Banks View Post
Let the devs concentrate on the game. There is no need to waste time on dirty laundry.
+1

I am not interested in recrimination, nor i am interested in exuses, i am only interested in solutions.

And again a complete waste of time thread in this forum.
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  #10  
Old 04-21-2011, 02:06 PM
41Sqn_Banks 41Sqn_Banks is offline
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I'd rather have a statement from Luthier what they are currently working on
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