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  #1  
Old 10-03-2010, 02:11 PM
CiBi1968 CiBi1968 is offline
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Posts: 3
Default Bought through Steam Game Wont Start

Hi, I bought this game through steam & it wont start from within the steam GUI. I have managed to start the game from within the steam folder itself, but all i get is the rig & roll splash screen & then it cuts back to the desktop after about 10 seconds or so.
My specs :

Intel i5 750 @ 4ghz
4gb GSkill 1800mhz ram
Windows 7 64bit
Powercolor Radeon HD 5970 2gb
Running Catalyst 10.4 (dropped this down from 10.8 after spotting another discussion about it not working under 10.

Problem is it just doesn't work for me at all no matter what i do.

I have re-installed Java, C++ & alll other things that I can do, I'm pulling my hair out at the moment trying to get this thing to start ....
I find a file called : hs_err_pid4316 that gets written every time i try to run the game . here are the contents: I have highlighted the erro that i can spot in red ...

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0144c1a7, pid=4316, tid=4288
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_08-b03 mixed mode)
# Problematic frame:
# C [rnr.exe+0x104c1a7]
#

--------------- T H R E A D ---------------

Current thread (0x0267aa4: JavaThread "main" [_thread_in_native, id=4288]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x04ddf83c, ECX=0x00000000, EDX=0x00000000
ESP=0x0018c894, EBP=0x02484228, ESI=0x00000000, EDI=0x02484f38
EIP=0x0144c1a7, EFLAGS=0x00010202

Top of Stack: (sp=0x0018c894)
0x0018c894: 02484f38 02484f38 011b2e21 00000000
0x0018c8a4: 00000000 0018d180 04ddf808 011b5660
0x0018c8b4: 02484f38 02484f38 04df7a7c 02484228
0x0018c8c4: 0018d28c 00000041 00000000 ffffffee
0x0018c8d4: 0144ff73 ffffffee 02480d3c 014506ca
0x0018c8e4: 1a121bb8 1a121bbf 1a121bbf 01450715
0x0018c8f4: 01450715 00000012 0018cb84 ffffffff
0x0018c904: 00000007 00000000 18aea388 18aea394

Instructions: (pc=0x0144c1a7)
0x0144c197: 8b 74 24 0c 57 eb 09 66 85 c9 74 11 42 42 46 46
0x0144c1a7: 66 8b 0e 0f b7 02 0f b7 f9 2b c7 74 ea 85 c0 5f


Stack: [0x00090000,0x00190000), sp=0x0018c894, free space=1010k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [rnr.exe+0x104c1a7]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j menu.JavaEvents.SendEvent(IILjava/lang/ObjectV+0
j menuscript.mainmenu.QuickRaceNewGame$Trucks.recive TableData()V+17
j menuscript.mainmenu.QuickRaceNewGame$Trucks.<init> (Lmenuscript/mainmenu/QuickRaceNewGame;JLmenuscript/mainmenu/QuickRaceNewGameV+153
j menuscript.mainmenu.QuickRaceNewGame.<init>(J[JJJJJLmenuscript/mainmenu/PanelV+615
j menuscript.mainmenu.QuickRace.<init>(Lmenuscript/mainmenu/MainMenuV+124
j menuscript.mainmenu.StartMenu.InitMenu(J)V+191
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x0ded56f0 JavaThread "Thread-1" [_thread_in_native, id=6016]
0x02662638 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5640]
0x02661a88 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5704]
0x02661400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5716]
0x0264e228 JavaThread "Finalizer" daemon [_thread_blocked, id=1036]
0x0264cc28 JavaThread "Reference Handler" daemon [_thread_blocked, id=4908]
=>0x0267aa48 JavaThread "main" [_thread_in_native, id=4288]

Other Threads:
0x02608ef8 VMThread [id=4344]
0x02662920 WatcherThread [id=5192]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 576K, used 156K [0x07660000, 0x07700000, 0x078d0000)
eden space 512K, 18% used [0x07660000, 0x07677248, 0x076e0000)
from space 64K, 100% used [0x076e0000, 0x076f0000, 0x076f0000)
to space 64K, 0% used [0x076f0000, 0x076f0000, 0x07700000)
tenured generation total 1408K, used 690K [0x078d0000, 0x07a30000, 0x09660000)
the space 1408K, 49% used [0x078d0000, 0x0797cb70, 0x0797cc00, 0x07a30000)
compacting perm gen total 8192K, used 5443K [0x09660000, 0x09e60000, 0x0d660000)
the space 8192K, 66% used [0x09660000, 0x09bb0cd8, 0x09bb0e00, 0x09e60000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x02565000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\rnr.exe
0x77980000 - 0x77b00000 C:\Windows\SysWOW64\ntdll.dll
0x76d50000 - 0x76e50000 C:\Windows\syswow64\kernel32.dll
0x76be0000 - 0x76c26000 C:\Windows\syswow64\KERNELBASE.dll
0x73140000 - 0x73172000 C:\Windows\system32\WINMM.dll
0x75a90000 - 0x75b3c000 C:\Windows\syswow64\msvcrt.dll
0x75e90000 - 0x75f90000 C:\Windows\syswow64\USER32.dll
0x75be0000 - 0x75c70000 C:\Windows\syswow64\GDI32.dll
0x757f0000 - 0x757fa000 C:\Windows\syswow64\LPK.dll
0x759c0000 - 0x75a5d000 C:\Windows\syswow64\USP10.dll
0x75b40000 - 0x75be0000 C:\Windows\syswow64\ADVAPI32.dll
0x770e0000 - 0x770f9000 C:\Windows\SysWOW64\sechost.dll
0x75800000 - 0x758f0000 C:\Windows\syswow64\RPCRT4.dll
0x754f0000 - 0x75550000 C:\Windows\syswow64\SspiCli.dll
0x754e0000 - 0x754ec000 C:\Windows\syswow64\CRYPTBASE.dll
0x67f60000 - 0x68123000 C:\Windows\system32\d3d9.dll
0x753f0000 - 0x753f9000 C:\Windows\system32\VERSION.dll
0x71d00000 - 0x71d06000 C:\Windows\system32\d3d8thk.dll
0x71f80000 - 0x71f93000 C:\Windows\system32\dwmapi.dll
0x6cf20000 - 0x6cf92000 C:\Windows\system32\DSOUND.dll
0x77420000 - 0x7757c000 C:\Windows\syswow64\ole32.dll
0x72e80000 - 0x72ea5000 C:\Windows\system32\POWRPROF.dll
0x77210000 - 0x773ad000 C:\Windows\syswow64\SETUPAPI.dll
0x75940000 - 0x75967000 C:\Windows\syswow64\CFGMGR32.dll
0x76cc0000 - 0x76d4f000 C:\Windows\syswow64\OLEAUT32.dll
0x77100000 - 0x77112000 C:\Windows\syswow64\DEVOBJ.dll
0x70ba0000 - 0x70bc5000 C:\Windows\system32\DINPUT.dll
0x70bd0000 - 0x70c00000 C:\Windows\system32\DINPUT8.dll
0x72b90000 - 0x72ba4000 C:\Windows\system32\MSACM32.dll
0x75f90000 - 0x76bd9000 C:\Windows\syswow64\SHELL32.dll
0x77050000 - 0x770a7000 C:\Windows\syswow64\SHLWAPI.dll
0x10000000 - 0x10019000 C:\Windows\system32\OpenAL32.dll
0x18000000 - 0x18033000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\binkw32.dll
0x027c0000 - 0x02f0c000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\protect.dll
0x72ef0000 - 0x72f3b000 C:\Windows\system32\apphelp.dll
0x71aa0000 - 0x71cb8000 C:\Windows\AppPatch\AcGenral.DLL
0x72200000 - 0x72280000 C:\Windows\system32\UxTheme.dll
0x72e70000 - 0x72e7f000 C:\Windows\system32\samcli.dll
0x74e30000 - 0x74e33000 C:\Windows\system32\sfc.dll
0x74e20000 - 0x74e2d000 C:\Windows\system32\sfc_os.DLL
0x74ce0000 - 0x74cf7000 C:\Windows\system32\USERENV.dll
0x74cd0000 - 0x74cdb000 C:\Windows\system32\profapi.dll
0x75620000 - 0x75755000 C:\Windows\syswow64\urlmon.dll
0x75c70000 - 0x75d8c000 C:\Windows\syswow64\CRYPT32.dll
0x77950000 - 0x7795c000 C:\Windows\syswow64\MSASN1.dll
0x76e50000 - 0x77049000 C:\Windows\syswow64\iertutil.dll
0x75090000 - 0x750a2000 C:\Windows\system32\MPR.dll
0x771b0000 - 0x77210000 C:\Windows\system32\IMM32.DLL
0x75550000 - 0x7561c000 C:\Windows\syswow64\MSCTF.dll
0x04630000 - 0x046ab000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\bin\stdassert.dll
0x05180000 - 0x05235000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\Dbghelp.dll
0x6d730000 - 0x6d8cb000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\client\jvm.dll
0x6d2f0000 - 0x6d2f8000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\hpi.dll
0x76c30000 - 0x76c35000 C:\Windows\syswow64\PSAPI.DLL
0x6d700000 - 0x6d70c000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\verify.dll
0x6d370000 - 0x6d38d000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\java.dll
0x6d720000 - 0x6d72f000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\jvm\bin\zip.dll
0x6d070000 - 0x6d1d9000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Jvm\bin\awt.dll
0x72cc0000 - 0x72d11000 C:\Windows\system32\WINSPOOL.DRV
0x04e40000 - 0x04e62000 C:\Program Files (x86)\Steam\steamapps\common\rig n roll\Bin\rnr.dll
0x718a0000 - 0x718a9000 C:\Windows\system32\HID.DLL
0x75a60000 - 0x75a8d000 C:\Windows\syswow64\WINTRUST.dll
0x77120000 - 0x771a3000 C:\Windows\syswow64\CLBCatQ.DLL
0x734f0000 - 0x73529000 C:\Windows\System32\MMDevApi.dll
0x72f40000 - 0x73035000 C:\Windows\System32\PROPSYS.dll
0x6bb80000 - 0x6bbb6000 C:\Windows\system32\AUDIOSES.DLL
0x6ba10000 - 0x6ba40000 C:\Windows\system32\wdmaud.drv
0x6bbd0000 - 0x6bbd4000 C:\Windows\system32\ksuser.dll
0x73560000 - 0x73567000 C:\Windows\system32\AVRT.dll
0x6bbc0000 - 0x6bbc8000 C:\Windows\system32\msacm32.drv
0x6ba00000 - 0x6ba07000 C:\Windows\system32\midimap.dll
0x71ed0000 - 0x71ed8000 C:\Windows\system32\atiu9pag.dll
0x66a80000 - 0x66e0f000 C:\Windows\system32\atiumdag.dll
0x68910000 - 0x68c00000 C:\Windows\system32\atiumdva.dll
0x12050000 - 0x124a8000 C:\Windows\system32\wrap_oal.dll

VM Arguments:
jvm_args: -Djava.library.path=;..\bin; -Xmx32m -XX:OnError="..\Bin\MiniDumper.exe"
java_command: <unknown>
Launcher Type: generic

Environment Variables:
CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
PATH=C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\PC Connectivity Solution\;c:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Windows\system32;C:\Wi ndows;C:\Windows\System32\Wbem;C:\Windows\System32 \WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\Windows Live\Shared
USERNAME=Chris
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 30 Stepping 5, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows NT 6.1 Build 7600

CPU:total 4 (cores per cpu 8, threads per core 2) family 6 model 14 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 4185144k(1353728k free), swap 4194303k(4194303k free)

vm_info: Java HotSpot(TM) Client VM (1.5.0_08-b03) for windows-x86, built on Jul 26 2006 01:10:50 by "java_re" with MS VC++ 6.0



Any help greatfully appreciated ..

Chris

Last edited by USA Trucker; 10-03-2010 at 02:30 PM. Reason: Relocated to the proper thread.
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  #2  
Old 10-06-2010, 07:06 PM
lamanorbu's Avatar
lamanorbu lamanorbu is offline
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Location: Italy
Posts: 53
Default

My suggestion: uninstall Drivers and Catalist. Use driver sweeper to complete uninstall and prevent conflicts. Install the latest drivers (10.9). 10.9 works for me, no problems reported. Good luck!
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  #3  
Old 10-20-2010, 04:56 PM
CiBi1968 CiBi1968 is offline
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Join Date: Oct 2010
Posts: 3
Default

Tried driversweeper & that didn't work either
One day I might actually get to play this game
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  #4  
Old 10-21-2010, 09:31 AM
USA Trucker USA Trucker is offline
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Location: Brooklyn, NY
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Quote:
Originally Posted by CiBi1968 View Post
Tried driversweeper & that didn't work either
One day I might actually get to play this game
Hello, and welcome to the forum.

You appear to have a nice enough computer to get this running. Therefore this may be a Steam issue. Contact Steam, and see if they can resolve it, or contact 1C Support, and see if they can help you out. Nike-It, may also be able to assist you, or direct you. Sorry I can't help you any further.
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  #5  
Old 11-08-2010, 01:33 PM
VioTruck VioTruck is offline
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Join Date: Jul 2010
Posts: 5
Default minimum system

hi,
i played prety well english version on:
- intel E4300 (1.8 GHz)
- asrock dualcore-vsata
- 1Gb Elixir DDR1-400 MHz
- Galaxy Geforce 7300 GT
- HDD Samsung 320 Gb SATA

- OS Win 7 32b

think on win7 you can play this game on systems lower than minimum system required.
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  #6  
Old 11-08-2010, 01:47 PM
USA Trucker USA Trucker is offline
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Location: Brooklyn, NY
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Quote:
Originally Posted by VioTruck View Post
hi,
i played prety well english version on:
- intel E4300 (1.8 GHz)
- asrock dualcore-vsata
- 1Gb Elixir DDR1-400 MHz
- Galaxy Geforce 7300 GT
- HDD Samsung 320 Gb SATA

- OS Win 7 32b

think on win7 you can play this game on systems lower than minimum system required.
You have posted this several times in other threads. If it works for you, that's fine. The average person won't get it to work with 1.8GHz without having issues, if they can get it to work at all.
Stop posting the same type of posts. The next one will be deleted along with you. You're not helping anyone, and this has no bearing on the last few posts here.

Last edited by USA Trucker; 11-08-2010 at 01:50 PM.
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  #7  
Old 11-08-2010, 04:44 PM
Patrick Patrick is offline
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Quote:
Originally Posted by VioTruck View Post
hi,
i played prety well english version on:
- intel E4300 (1.8 GHz)
- asrock dualcore-vsata
- 1Gb Elixir DDR1-400 MHz
- Galaxy Geforce 7300 GT
- HDD Samsung 320 Gb SATA

- OS Win 7 32b

think on win7 you can play this game on systems lower than minimum system required.
Thats a low-end system. I bet your lieing too. 1 GB DDR1 RAm?! 7300GT?!
Next time try harder.


I never had a problem that RignRoll wouldn't start. I have it from Steam.

Last edited by USA Trucker; 01-22-2011 at 06:06 PM. Reason: Edited For Content & Color.
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  #8  
Old 11-08-2010, 04:59 PM
USA Trucker USA Trucker is offline
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Quote:
Originally Posted by Patrick View Post
Thats a low-end system. I bet your lieing too. 1 GB DDR1 RAm?! 7300GT?!
Next time try harder.


I never had a problem that RignRoll wouldn't start. I have it from Steam.
First of all, choose a color that people can read.
Secondly, this has already been addressed. There is no need for this type of comment.
Thirdly, people getting this game from Steam have had some issues.
Fourth, and final. You're not helping either.

Last edited by USA Trucker; 11-08-2010 at 05:04 PM.
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  #9  
Old 01-13-2011, 05:19 PM
Paul Maskell Paul Maskell is offline
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Join Date: Jan 2011
Posts: 2
Unhappy

Hello,

I wonder if anyone can help me?
Recently I bought RignRoll on DVD from Currys and I'm suffering the same problem as Toyata-Martin, DJames757 and Pancho.

I installed and activated it without any problems, But when I start the game, it gets to the point where the RignRoll banner appears in the centre of the screen and then nothing.

There's no error message or anything suggesting what the problem might be.

I've tried un-installing and re-installing the game three times and have updated my graphicand sound card drivers, but still no luck.

Please help me with this problem as I really want to play and enjoy this game?

I've copied and pasted my DxDiag below.

Thanks.


System Information
------------------
Time of this report: 1/10/2011, 17:53:55
Machine name: PAULMASKELL-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 12/30/09 20:20:34 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4088MB RAM
Page File: 2789MB used, 5382MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 285
Manufacturer: NVIDIA
Chip type: GeForce GTX 285

Moderator Edit:
Way too much info. We only need the basics. Portions have been deleted. Also see Post #58 by Melkor in ref. toward 4 CPU's, and above. You indicate that you have 8 CPU's.

Last edited by USA Trucker; 01-22-2011 at 06:13 PM. Reason: Too Much Comp. Specs.
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  #10  
Old 11-10-2010, 11:20 AM
Melkor Melkor is offline
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I Might know why CiBi1968 is having this problem, in his computer specs he listed has has 4cpus.

As of now not many games support 4cpus let alone 3cpus, only games that i know of that support 4cpus is mass effect....and cant remember the other one.

This may or may not help, but i had to downgrade my computer to a 2cpu proccessor because my 4cpu proccessore couldnt play most of my Computer games
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