Thanks for the balanced review – that's exactly what I needed. The 16% fee stings, but I respect the transparency way more than I dislike the charge. Good to know the live betting holds up and the casino library is actually legit. Quick one – have you had to test their customer support with anything more than a basic query? Are they genuinely helpful or just scripted? Also, do they offer any cashback or loyalty perks that make the fee less painful over time? I'm pretty much ready to jump, just want to know if they look after regulars. Appreciate your time.
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