Quote:
Originally Posted by carguy_
Could you be more specific? AFAIK those people that weren`t satisfied demanded their refund @Ubi and got it. So if you have something else in mind please share.
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I think about a possible penalty clause inserted into the contract. Of course I can only speculate about it: I know it since in my job penalty clauses are usually inserted for an accurate delivery date, minimal performance required and of course the obligatoriness of accurate support too.
I'm scared about it.