Quote:
Originally Posted by Blackdog_kt
Ok, this is going around in circles obviously, so let me take one quote that struck me in particular to illustrate how the "middle of the road" people view you guys. The quote is by Furbs, but it could just as easily have been a post by Tree or David. Ready? Let's go then  ............................ |
Blackdog, I can't really disagree with much you say but I do believe we have a right to be told progress on the repair of our faulty goods. Its that simple and stands up in any other commercial/retail case. That is in fact a 'middle of the road' approach, I am not demanding my money back because I want to stay with them, I am not threatening to sue them or refer them/UBI to a Trading Standards body, I just want to know what I can expect by way of meaningful information.
I have suggested that Luthier give us
meaningful status reports on the progress of the key faults in a
locked thread and if people want to scream at each other they can raise their own thread. I won't be in there because I am really only interested in what Luthier has to say.
The reason some of us post and post again is in the hope that our posts will catch Luthier's eye among the other debris in here. We do not have any other way of getting his attention. What really worries me is that he must have heard our simple case but he still doesn't give his paid-up customers a simple status report on key defects in their product. I don't call that viewpoint 'disrespecting Luthier' but I think MG have fallen into the trap of disrespecting their customers. They are in default.
I think the majority of people in these threads are behind MG and CoD or they just wouldn't be here. Some are happy to wait indefinitely for a patch, some of us are not. That doesn't give the former the right to speak on MGs behalf and it doesn't make the latter expectation wrong but you are right that we keep getting dragged into old arguments that actually do not need to exist and would not if MG would simply keep us properly informed.