How can you know your customer, before he is a customer
This DLC was already on the disk --> thus was already made before the game was released. Before anyone had the game, to tell them what they wanted in DLC.
Know thy customer? he would have to be psychic in this case
I dont want to bitch at you. But there are too many people bitching at the devs with stuff they 'cant help'.
The 'but still: know thy customer', is as if you are saying they dont know anything about markteting. Maybe they didnt do the best marketing job, and the game is flawed, but you 'know thy customer' make no sense at all in this case.
Its like me now starting a poll 'what would you like to see in the title update'. If then everyone votes for 'a new game mode'.
a new game mode is not going to be in the title update, the update is already 'finished'. When it comes out, I should go: 'we wanted a new game mode, the update was finished and it wasnt in there, but still: know thy customer'.
It is the same.. the DLC was already 'out' when the game was released. No polls or customer feedback could have changed its content.
again, I dont mean to flame, I just think it is not fair towards the devs (who are really listening to our input, and they get 'degraded' with remarks like yours)
EDIT:
And right after the game came out, and we started asking for german cockpits (20% of the poll), the devs said they would add at least the 109's and probably the FW190.
So they do listened to their customer right after the release. Look at the title update, it takes 1.5 month before it is out. A DLC will take longer.