First level, bight light/dark room
 

i start this game up right, every thing is running smooth as hell
but the very first level all i see is a bright light and the rest of the room is dark as hell.
i looked at some walkthroughs to see if it was supposed it be like this, its not :!:
so if there is any help out there, its would help alot

gpu=geforce 9600 gt
cpu= amd athlon 2x 6000+

;p

Currently nVidia latest drivers are not at his 100% performance/quality for 8~9 series so my opinion is to try the 178.24 drivers, it seams the last stable drivers for 9xxx series.
Also download the latest DirectX ( March 2009 ) from microsoft.

Your GPU is not very powerfull for this game, try to disable some of the graphic settings and lower the resolution.

The GPU is ok... my previous card was 9600 GSO and it looks/runs cool.
It is device driver or directx issue.

//Personal recommendation
nVidia Control Panel -> Manage 3D settings -> Program Settings -> Add(select cryo exe) or just use the "Global Settings" its the same...
and set "Texture Filtering - Quality" to "High performance"
you gain an extra 10+ fps and you don't loose nothing from the visualization of the game

Maybe, and the latest DirectX is dated March 2009 by the way;)

If this problem appear after installation of the DirectX and drivers please contact our support (support@1cpublishing.eu) and add directX report (dxdiag). Good luck!

thanks people, ill try
and ill also adjust the graphics acordingly
;p

I'm having exactly the same problem and none of the suggestions seem to be working.

I also have the same problem. My GC is a EVGA GTX 295 with drivers 181.20, OS is Vista Ultimate 64 bits. Does anyone know how to resolve this problem?

This problem may be caused by Vista64. Try to install latest Nvidia drivers, if nothing happens, send dxdiag report to our support (support@1cpublishing.eu).

No more problems. With latest DirectX and Nvidia drivers, the game work fine! Thank you!

I thinks it's the nvidia drivers... I had the same problem on a 8600 GTS and the new drivers just had it running like a song, Thanks 1C!

Your game may be buggy but your forum support can cope! ;)

You guys are lucky, i installed the latest drivers for my card, the physx driver and the latest divx march 2009 and no matter what settings i choose, i get the same black room at the beginning. Have sent off the dxdiag to them, fingers crossed i can get this game running, I'm really anxious to play it.

Tech support wrote back and i got the game working correcly now and it looks so very nice. Thanks for standing behind your product. Can't wait to get into this now.