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-   -   Men of War: Assault Squad - Account problem (http://forum.fulqrumpublishing.com/showthread.php?t=24680)

BM. 07-20-2011 12:52 AM

Men of War: Assault Squad - Account problem
 
I've recently re-installed AS only to find that there is a problem with my online account. After I put in my details and type in my CD key it tells me my account is bound to another key, so I tried using another account, only for it to tell me my CD key is bound to another account.

I've read that other people have had similar problems (I myself have had it with other Steam games) and that they contacted the developers to solve this; but I emailed the developers a week ago and I still have had no reply. I have also read that Steam hasn't provided any help with the matter, so hopefully this place can.

Thanks,

BM

Sneaksie 07-20-2011 01:15 PM

Have you contacted 1C support (support@1cpublishing.eu)? This is a known issue encountered by a few players if i'm not mistaken.

BM. 07-20-2011 08:39 PM

Yes; that's what I meant when I said I contacted the developers, but they haven't got back to me.

BM. 07-29-2011 01:57 PM

So can anyone help me with this? I'll be pretty pissed if I can't play it online anymore.

BM. 08-08-2011 03:20 PM

SERIOUSLY? **** you if you think I'm buying any more of your games. I contact the support email more than once and then I come here to no avail, all I get is 'Oh yeah, that's a known problem, but **** if were going to help you.'

Sneaksie 08-09-2011 06:42 AM

BM., your request has been passed to tech support and they should contact you shortly. Please don't use obscene language here.

tyagi79 12-18-2011 02:19 AM

problems with multiplayer cdkey.
 
Hi. Im having the same problems. I haven't received any response from tech support either. Can you please help me too? Thanks! :grin:

Exclipse123 12-31-2011 10:48 PM

Can't gain access to account
 
Ok so i also recently reinstalled MOWAS due to the new dlc skirmish pack 2 and the new map packs coming in for logging in to go play online i also get greeted with the same message saying that it's already binded to another account so i thought i must have the wrong account i have serval connected to gamespy on one email so it gets confusing..

I then spent the next hour using all the usernames that were on my list and the passwords i know it's the correct password because i always use it its a security flaw i know but i forgot otherwise. I need help with this i don't understand why i can't access my account anymore it should be the right one i inputted

I am now going to send email for further assisstance but i haven't come accross this problem before.

Exclipse123 01-03-2012 07:56 PM

Can't use account
 
Such a great support community here.. no reply from the community or admins and i reply to the email and they haven't even botherd to look into to it by the looks of it..

FrankTaggart 02-06-2012 10:22 PM

Same stuff, same delay
 
I have the same issue and have had no reply from the support email. I'm Jonesing, bra. I need to see those 3d models.

TekDragon 06-25-2012 03:28 AM

Having the same problem here. I emailed the developers. Let's see how many days it takes to get a response. Judging from the poor reviews I'm reading about their customer service, I might have to ask Steam for a refund.

kammtar 01-20-2013 07:22 PM

same problem, any progres anyone?

Afroshade 02-18-2013 01:33 AM

Same Issue
 
Can I please get contacted by support to deal with this issue?

Sneaksie 02-18-2013 09:58 AM

Afroshade, please contact technical support if you have a problem with GameSpy key: support@1cpublishing.eu

Afroshade 02-18-2013 07:20 PM

Quick & Easy
 
Thx for the fast response.

digboy123 04-05-2013 07:06 PM

i am having the same problem i know the account name just not the password can you help me out?

weistation 05-07-2013 04:40 AM

I have the same problem with my CD Key.

I had multiple GameSpy accounts and I wanted to delete the unused profiles and just have the one nickname but I get the same message that the CD Key is bound to another account.

I have deleted all GameSpy accounts except the one I intended to use and it still says that it is bound. Can you please help me?

Robe55son 10-09-2013 07:34 AM

This is a known issue encountered by a few players if i'm not mistaken.http://www.einkauvie.com/1.jpghttp://www.einkauvie.com/2.jpghttp://www.einkauvie.com/3.jpghttp://www.einkauvie.com/4.jpghttp://www.einkauvie.com/5.jpg

bobk100 11-22-2013 06:34 PM

Problem with activation code also
 
Any results on solving these problems?
I was able to register and play assault squad, but after applying patch, was asked to re-enter my code, and was told its not on file? I did contact support, waiting for reply so I can play my game.

zarko19870 02-21-2014 08:29 PM

cd key
 
i cant believe that those douchebags dont care about their customers, the forums are full of people who reinstalled their systems, and now cant play the game that they paid fair, i am having the same problem as all of other guys, and no one gives a crap about that, i did not see anyone from gamespy, steam, or 1c that is willing to help those people, i want a refund, now!

neogodhobo 03-22-2014 03:31 AM

same probleme
 
Same problem here....and then they expect me to buy their newest release...no thanks, IF I get it, itl be by the free express.......At least this way, il have my money worth.

Contacted support team to no avail,

Ryvhan 06-03-2014 06:56 AM

I need to see those 3d models.http://rich.dungecrawl.com/9.jpg
http://rich.dungecrawl.com/8.jpg
http://rich.dungecrawl.com/10.jpg
http://rich.dungecrawl.com/11.jpg

ChocolateThunder3124 06-28-2014 07:19 AM

i was playing with a friend yesterday, and my game was fine. today, we were trying to make a private game. it didn't work, so i thought "oh, maybe if we make a LAN game, we can play." it didn't work, and when i tried to join multiplayer again, it said i needed to put in a key. steam, being the trooper it is, remembered the code for me, so i put it in again. now remember, i have been on multiplayer not just recently, but like less than 5 minutes ago. i go to put the code in, but it says its bound to another account. now i get alittle angry at seeing this, but i just decide to look it up on youtube, but the only thing that pops up is free installs for this game. so i come here, and i see that no-one on this topic has gotten any assistance, or at least so it seems. so what i want you guys to do is email me a way to fix this, or fix my account, or SOMETHING, because i paid 25 dollars for this game, and i quite enjoy playing it w/ my friend, so it would be greatly appreciated if i got some help. thank you for taking time to read this.


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