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- IL-2 Sturmovik: Cliffs of Dover (http://forum.fulqrumpublishing.com/forumdisplay.php?f=189)

- - The Crystal Ball 2 (http://forum.fulqrumpublishing.com/showthread.php?t=30477)

Guys. Stop apologising. You paid for a promised product and didn't get it.

Now the developers are being incredibly rude to their remaining dwindling customer base.

Quote:

Originally Posted by philip.ed (Post 399568)

The devs are not annoyed at the community, and neither are they in the position to postpone the patch to further annoy people.

The team needs our support to sustain the product, but at the same time they have no plans to cease work. I'm sure Luthier said before that they won't be going anywhere any time soon. View such comments in whatever way you like, but this is business and the team will be doing their best to meet expectations.

Your optimism is too shy. I am sure I have a better explanation for the lack of update: the beta patch is so good that the team is too busy playing with CloD to bother posting updates.

B6: "ahemm, Ilya, sorry to interrupt you, did you prepare the usual Friday update babble?"
Ilya: "Shut up, this time I'll get that pesky 109!"

Quote:

Originally Posted by ATAG_Keller (Post 399691)

I don't get all this complaining, personally I am having a great time flying this sim and have learned to deal with it's current issues. I'm thankful that I at least get to fly what we have and that I'm not still waiting for the game to be released.

This is a cutting edge sim, with talented people working to make it better everyday, and I'd much rather they be working towards our next patch than appeasing the people on here that are complaining because they didn't get it 100% perfect on the first attempt.

Well said :)

Quote:

Originally Posted by philip.ed (Post 399682)

As I said, it's their business: their income, and they are in no position to play with people and childishly aim to annoy the community.
The community is the backbone of the game, and they must realise that it's reaching braking point.

+ 1

/mazex

Quote:

Originally Posted by addman (Post 399604)

It's quite simple actually, fix all the major issues with CloD and I might consider buying the next expansion, if not then try to sell it to someone less educated/enlightened. Really nothing more to say about it, you treat your customers well and listen and respond to them and they will reward you with loyalty. If you start blaming the customers you should either A. Start reconsider your profession/line of work B. Take some kind of 101 PR course C. Give the customers what they are asking for.

Is this really new to MG?! Maybe it's a cultural barrier, maybe in Russia the customer is always wrong, I don't know. The customer is always right even when they are wrong, one has to be able to handle it like a professional, starting to "punish" people by withholding updates and such is childish and extremely unprofessional.

Maybe it's better though, that they are quiet because the updates are quite confusing and they use the word "soon" too much. I don't mind waiting for the patch but for heavens sake don't tell me it will be released "any day" when weeks or even months have passed, this is where I guess a lot of people get their frustration from. Other then that, good job B6! Don't let some people get under your skin. Just ignore them or they will just feed of your frustration.

Addman,

When B6 said "Any Day" he was referring to how the patch was not linked to the Friday update and could be released on "any day" of the week - not just a Friday. It didn't mean imminent or any day now.

Quote:

Originally Posted by MajorBoris (Post 399641)

Question; Do you forum more than fly as well?

Boris,

Mind if I put that in my sig?

JD
AKA_MattE

There was surprise and confusion (this thread as well as the update thread) that the next patch was purely graphics and performance rather than 'the' patch that would bring CoD up to what it should have been at release with numerous bug fixes.

I think/hope that the delay may be due to a change of plans to include more than just graphics performance in the beta. Either that or luthier's definition of "very shortly" is a bit odd! I'm certainly expecting more than graphics performance in the next patch.

Quote:

Originally Posted by ATAG_Keller (Post 399691)

I don't get all this complaining...

Let me guess: you're playing almost exclusively online and are a big fan of dogfight servers? ;)

Some of us don't share your preferences. Some of us prefer immersive offline campaigns or coop online missions. Some of us are deeply disappointed with the state of the sim almost 12 months after release. I'm happy for everyone enjoying CloD, but I'd appreciate when in return there was some understanding that there are indeed reasonable complaints.

Quote:

Originally Posted by Sutts (Post 399700)

Aah, well it would be easier to understand the updates if Yoda wasn't the one writing them. I reckon it would be more practical if luthier would pick someone who is a natvie English speaker from the community for example, to publish the Friday updates so there wouldn't be so many misunderstandings. I could name quite a few rabbid followers who would gladly please his majesty's biddings, alas I would be banned yet again for doing so. I now bid you good night for I am off to the ATAG server to enjoy what little there actually is to enjoy of the travesty of an entertainment software that is CloD.