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It seems to be a recurring theme: tell us something we want to hear to achieve immediate diffusion of forum tension but completely fail to follow up. Of course, this only results in long term resentment and deep distrust that will be remembered for years. I just can't understand this approach. And I know for sure I would get fired for trying something similar on my clients! |
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As Tree says, I can understand that there were so many questions (what did they really expect from a disgruntled customer base?), but surely a quick
'Sorry peeps, so many Q's to go through it will be xxxxday before we can answer' would have placated the masses? |
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I just can't understand Luthier's approach unless he simply doesn't view this forum as being at all important (very possible). But even then, why antagonise the situation? It isn't logical. |
I know what you mean. It's more that it's so indicative of his way of half doing things. Sad to say, but I think the series deserves a better project leader than that.
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As noted above above, even the simplest statement of intent turns into a mini-fiasco (for example, answering questions).
It is the mis-match between reality and spiel that is the most jarring, and it's still ongoing. No real comprehension or sense of the scale of the disappointment/disaster, just a quick nod and move quickly along to the next luke-warm hype statement. People cna deal with less-than-perfect, or even rubbish, if the people producing it are candid. There appears to be very little coherence from one week to the next, and certainly no sense of structured project management. I get the impression of lurching from one mini-crisis to the next. A Readme for a beta patch?...another eddying mini drama all of its own. You do wonder if there is enough competency at certain levels to put air in the tyres of an average family saloon car. And even then you'd want to check the pressure is what they say it is. And if it was done at all. When the minor stuff seems such a struggle, no wonder the major stuff doesn't get a look-in (i.e. game-play, a BoB, weather etc) I'm left with a sense of 'their-own-worst-enemies'. The level of self-harm inflicted seems immense and growing all the time... |
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I think maybe he was surprised (even for this project) how annoyed people were about his news and knows no matter what is said now, there is no going back. The team clear lacks self awareness saying 'no doubt you will agree we have supported this game more than any other developer would'. So if he actually read the feedback, it might shake his self image a bit, also because the feedback was identical here, on simhq and on sukhoi - 10% people positive, 20% don't care, 70% annoyed. I keep checking to see if answers are posted, now it is three days instead of 'tonight'. So the new question is: when are you going to answer the questions!! |
To be honest I don't think Luthier has a lot of questions to answer..I mean, put all the questions together and they amount to just one thing - Will the game be fixed in the next patch? My worst fear is that they release another patch that creates more problems then it solves. I think they should get the team that is working on the sequel this time and get them to beta test it instead of relying on their customers to do it for them, I didn't buy into this game to become a beta tester and it's about time they did something right for a change.
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