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Technical problems and solutions Questions and solutions |
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Setup program freezes during Installation
I recently purchased a digital download version of KB from Atari and am unable to get the game to install on my PC. I'm running Windows Vista 64-bit and the the demo works just fine with no problems, so I am unsure why the program stops working during installation. The exact error I get is the following:
"SecuROM Matroschka Loader has stopped working Problem signature: Problem Event Name: APPCRASH Application Name: kb.exe Application Version: 1.0.0.8 Application Timestamp: 46b99d7e Fault Module Name: kb.exe Fault Module Version: 1.0.0.8 Fault Module Timestamp: 46b99d7e Exception Code: c0000005 Exception Offset: 00004cda OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1033 Additional Information 1: 5a69 Additional Information 2: 84738b5dc4fd8464df17c06b8f6e85cc Additional Information 3: c62d Additional Information 4: f0525cde3636c5dbc34ac16f0ae3918a" I really have no idea what all that means other than the fact the program has crashed and stopped working. My internet sercurity software along with just about everything else I can turn off doesn't seem to prevent it from freezing. I haven't contacted tech support yet, but figured I'd try this forum first. Regardless, if anyone has an idea as to how to fix this problem I'd greatly appreciate it. Thanks! |
#2
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Problem Resolved
I found a solution to the problem on Atari forums after doing a google query of the problem itself. So if anyone else perhaps may have this same problem here is the link to the solution:
http://www.ataricommunity.com/forums...d.php?t=639658 |
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