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Technical issues Technical problems and solutions

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  #1  
Old 04-14-2011, 02:02 PM
playtime playtime is offline
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Join Date: Apr 2011
Posts: 2
Default This CD Key is bound to another account.

Well, unbind it then cos it's my key and it's always been on this account.

I bought the game on Steam - in fact I pre-ordered it after playing the beta with friends.

I've been working away from home for 8 weeks BUT I played online the first week I was away so I know the key works.

Now I'm back and I get this issue all the time. I missed the first proper regular Sunday night gaming since I got back because of this.

Steam took 4 days to get back to me and completely missed the point - 'We see you're logged in and able to play the game'

Yes, the skirmish games. I can't access the multiplayer. Still can't.

I've seen one more post like this but the site it mentions looks like a scam so I've not touched it.

So, can someone here help resolve this? What's the official channel?
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  #2  
Old 04-14-2011, 02:44 PM
Nike-it Nike-it is offline
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Join Date: Apr 2008
Location: Russia
Posts: 3,383
Default

Quote:
Originally Posted by playtime View Post
Well, unbind it then cos it's my key and it's always been on this account.

I bought the game on Steam - in fact I pre-ordered it after playing the beta with friends.

I've been working away from home for 8 weeks BUT I played online the first week I was away so I know the key works.

Now I'm back and I get this issue all the time. I missed the first proper regular Sunday night gaming since I got back because of this.

Steam took 4 days to get back to me and completely missed the point - 'We see you're logged in and able to play the game'

Yes, the skirmish games. I can't access the multiplayer. Still can't.

I've seen one more post like this but the site it mentions looks like a scam so I've not touched it.

So, can someone here help resolve this? What's the official channel?
Please send me you Gamespy account name via Private message, I'll try to help.
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  #3  
Old 04-17-2011, 01:52 PM
playtime playtime is offline
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Join Date: Apr 2011
Posts: 2
Default

Sorry, my fault.

I checked the laptop and it's a different gamespy account.

No idea how that happened.

Changed the gamespy account to the same as the laptop, entered key, all working.
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  #4  
Old 10-22-2012, 10:14 PM
echelonone echelonone is offline
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Join Date: Oct 2012
Posts: 1
Default

Quote:
Originally Posted by Nike-it View Post
Please send me you Gamespy account name via Private message, I'll try to help.
I kind of have this same problem with Assault Squad. I accidently bound my multiplayer serial to a new gamespy account not realizing what I was doing. I contacted gamespy support two weeks ago with still no reply. I can PM you with the serial. Currently it is bound to EchelonOne_1, but should be bound to EchelonOne. Is it possible to get this fixed?
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