Game problems reports and questions

[MARIAN]

A little patience I think we will decide this problem in the near time.

[nspiliotopoulos]

Yes but you see i can not play any mition at all!!exept the first of the Mongols all the others crash...know do you think thats the problem with the pike men or something very different.. .there is no point in having the game at all ...does the problem, with the pikemen effects the main mitions??

[Blood.Omen]

Originally Posted by Blood.Omen

Hi guys!

XIII crashes during the startup phase (about 3/4 of progress bar full).

When set to LOW, 1024x768 @ 60Hz I get this error:
AppName: engine.exe AppVer: 0.0.0.0 ModName: nvoglnt.dll
ModVer: 6.14.11.7474 Offset: 002491bb
Immidiate crash.

When set to HIGH, 1024x768 @ 85Hz, I get this error:
"Context Activation Failed: C0060007"
I can see the menu, but nothing is clickable, only ALT-F4 quits.

Also when first running the game, it was set to 150Hz after "autodedect"!!! which obviously disabled my Monitor with "unsupported signal"!

My system:
Monitor: 19" CRT Nokia Multigraph 446XPro (85Hz, pretty good, runs every other game!)
Mainboard: ASUS P5B
RAM: 2GB DDR2 800Mhz
CPU: Core2Duo E6600 @2,4 GHz
GFX: ASUS Geforce 7900GT ; Forceware 174.74 XP 32Bit WHQL
Windows XP SP2
Direct X 9.0c

Hi ladies and lords!

I'm happy to report my problems solved now, and I can finally start a campaign.

The crash during startup was because of Nvidia drivers.
My GeForce 7900GT probably was incompatible to the 174.74 drivers.
Had to downgrade to 169.21.

I encountered a new problem though: My 19" CRT Monitor supports only up to 107Hz, and the screen got blank with "unsupported signal" message.
The game unfortunately chose a too high Frequency, even though I selected 85 in config...
I fixed this with a tool called "REFORCE" (RefreshForce V1.10).
The tool allowed to delete all unsupported Frequency settings from the display driver.

Maybe this info is helpful to somebody.

cheers, and godspeed! - Blood.Omen

[MARIAN]

Interesting info, thx Blood.Omen !

[Raymond]

I have a problem with the mouse. The mouse doesn't sync with what it highlight on the screen. Like when I point at A, it actually point at B.

My system info:

Windows Vista Home Premium 64bit SP1

Motherboard GA-EP35C-DS3R

Intel Core 2 Quad Q9450

4094MB RAM

NVIDIA GeForce 9800 GTX

I had try run it in Windows XP SP2 compatibility mode, it doesn't solve the problem.

[pyros]

Originally Posted by MARIAN

All it is clear. It is our fault, adopt our apologies. Within a week there will be patch which will remove this problem.

Marian,

Since 18/4 it has been not one but almost 2 weeks.

I bought the game once it became available but I haven't installed it yet, since I read about the formation crash.
Could you please give me an update about the release of the hotfix or the patch (whatever you release).

thank you

[MARIAN]

I know, at us here a bit rush with add-on, patch is not yet ready, sorry.

[pyros]

Originally Posted by MARIAN

I know, at us here a bit rush with add-on, patch is not yet ready, sorry.

No problem, because its better to have one good patch rather than 3 or 4 incompleted patches.

But, I would like to ask you if you can predict a possible date of release.

1 week, 1 month, 3 month ??

thank you,

[MARIAN]

We already do patch, then still we will conduct a test and all

[Raymond]

Will the patch fix the mouse problem that I mention?