Fresh stuff from sukhoi.ru (Discussion) - Page 86

Insuber · #**851** 03-17-2012, 09:46 AM

Anyway they changed their mind about Friday updates only recently, if we look at a Sukhoi message of few days ago:

>>>B6: Plans for this work week (12.03-16.03):
1) engaged in the transfer of all incoming offers of assistance and cooperation 2) generate a list of number 4 of your wishes and requests - done 3) generate a list of number 4 with your questions - ongoing 4) prepare regular Friday update - ongoing.<<<<

It looks to me that B6 is really p***-off and needs some more rest.

Insuber · #**852** 03-17-2012, 12:00 PM

Quote:

Originally Posted by BlackSix

Unofficial status at 14:45
1) I have no information about the patch
2) I have no instructions to prepare an Friday information update

Dear BlackSix - I refer to your post in the locked thread, where you complain about the users negativity and you link this to the absence of a Friday update.
As an experienced manager in the services business let me give you a very friendly advice: closing the communication channels with your customers will not improve a tough situation, on the contrary it will worsen it. I already see - in this very forum - some long-time, faithful and disciplined users turn into angry terrorists. And your company needs prophets and apostles, not terrorists spreading negativity about your product. The success of Il2 Sturmovik was very much due to this "word of mouth" positive publicity. As I see it now you are setting up the stage for a completely opposite result: angry ex-customers telling to their friends to keep away from this product. And I I BELIEVE THAT MG DOESN'T DESERVE IT, BECAUSE OF THE HUNDRED THOUSAND HOURS OF DEDICATED AND PASSIONATE WORK which went into CloD.

In the customer-supplier relationship you have only one option: tell the customer the bad and the good news. Silemce is never a solution.

Cheers,
Insuber

BlackSix · #**853** 03-17-2012, 01:05 PM

I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.

Insuber · #**854** 03-17-2012, 01:32 PM

Quote:

Originally Posted by BlackSix

I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.

You are a good man. Working for us on Saturday, thank you! And your English is OK.

addman · #**855** 03-17-2012, 01:35 PM

Quote:

Originally Posted by BlackSix

I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.

Wow! Thanks B6, that cleared up a lot of things. Yet again it's all been misunderstandings. You had no news about the patch so no need to say anything, that is ok. You don't want to show anything from the sequel before CloD is fixed, that is also ok and classy IMO. Have I understood it correctly? Thanks again for clearing things up B6, a lot of misunderstandings can lead to unnecessary animosity. Keep up the good job!

[URU]AkeR · #**856** 03-17-2012, 02:05 PM

Its a shame, I enjoied very much the updates for the sequel.
As always a loud vocal trolling minority **** on the silent mature majority`s garden.

ATAG_Snapper · #**857** 03-17-2012, 02:41 PM

Thanks B6 for the straightforward response. Your English is fine; much, much better than my Russian.

SG1_Lud · #**858** 03-17-2012, 08:03 PM

I share Insuber's thoughts (great post).

Blacksix, than you for the the explanation. I prefer this version over the other, and I am convinced that is the truth.

S!

6S.Manu · #**859** 03-17-2012, 08:21 PM

Quote:

Originally Posted by BlackSix

I have understood in what a problem. I needed to explain it more in detail. Also, I'm sorry for my bad English.

Friday's update was in two parts earlier. This is the information about progress of work on a patch and information about the sequel.
I am against the publication of screenshots and information about the sequel in the near future. Too many negative reviews. Much more than positive. This is understandable. You expect us to fix CloD in the first place.

By 16 March, we did not prepare anything about the sequel. Also, I have not received information about patch. Friday's update was not.
I think that in the current situation we need to make a patch and give it to you and then continue to talk about the sequel. Ilya will solve this, not me.
Now I do not know about the update on March 23. The situation could happen again. All I can tell you now - the work continues.

Really interesting! B6 you are always welcomed here!

Thanks for your effort!

klem · #**860** 03-17-2012, 09:40 PM

Quote:

Originally Posted by [URU]AkeR

Its a shame, I enjoied very much the updates for the sequel.
As always a loud vocal trolling minority **** on the silent mature majority`s garden.

Well then I suggest BlackSix keeps to CoD updates and patch news in these 'CoD' threads.

If he or Luthier feel they have anything to say about the sequel they could use a 'Sequel' thread. Perhaps that would avoid people creating a conflict between the two separate issues.