Game problems reports and questions

[MARIAN]

All it is clear. It is our fault, adopt our apologies. Within a week there will be patch which will remove this problem.

[matt_gold]

not a matter of who's fault, a matter of you guys doing a GREAT JOB and responding to customer's problems. it's really great to see companies do that, you should be proud, actually.
not to mention names, but alot of software companies really really don't care about customer's experiences once they have their money.

[Gasoline]

Doesn't game developers get paid anyway? the only ones that is getting money that is related to the amount of sold copies are the publishers?

sorry for going off topic

[nspiliotopoulos]

Dear Sir,

First let me start by telling you what a great game XIII CENTURY is!
I have problem palying tha main campaigns.I've finished the first 3 learning battles..but as soon as i start the major campaigns afters the map or the start of the introduction this message appears saying ''Access violation at adress 696958B5 module' nvoglnt.dll read of address AEAEAA66'' Thats in the English campaign..in the French i get tha same but the final address is 0000001C..is there smt i can do..i too bought it from greece tha same shop another member wrote as well..
regards
Nicholas

ps.i also want to let you know that i can play costum battles with no problems at all..with many troops ...


sytem Information
------------------
Time of this report: 4/18/2008, 18:21:08
Machine name: EKALI-5DBC5DA44
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/27/06 17:06:31 Ver: 08.00.12
Processor: Intel(R) Pentium(R) D CPU 3.40GHz (2 CPUs)
Memory: 1024MB RAM
Page File: 504MB used, 1955MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

http://www.papasotiriou.gr/product.g...8&prid=1008366 (publisher)

isplay Devices
---------------
Card name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip type: GeForce 7600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0391&SUBSYS_033D10DE&REV_A1
Display Memory: 256.0 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 3/10/2006 01:29:00, 3968512 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 3/10/2006 01:29:00, 3650368 bytes
Device Identifier: {D7B71E3E-40D1-11CF-8B53-372300C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0391
SubSys ID: 0x033D10DE
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A

[MARIAN]

Originally Posted by nspiliotopoulos

ps.i also want to let you know that i can play costum battles with no problems at all..with many troops ...

In costum battles give order to your pikemen in circle formation to move and you will look there will be an error or not ?

http://www.papasotiriou.gr/product.g...8&prid=1008366 (publisher)

I can not open it
And write what kind of protection is.

[nspiliotopoulos]

Yes you are absolutely correct!!It crashes..with the message...Access violation at address 06654B76 in module ''engine.exe. read of address 00000008..well actually i did it in the trainnig battles..not tha costum ones..

http://www.papasotiriou.gr/



�*λατφόρμα: CD-ROM

Κατασκευαστής: CENEGA

Αριθμός προϊόντος: 2002028260


what do you mean when u say protection..?i am not vert good in these things and wher do i find it?

[nspiliotopoulos]

This is the site and tha page where the product is so you don have to look around in Greek sites.....yes it crashed as you said as soon as i did the circle and mooved with my pike men


http://www.papasotiriou.gr/product.g...8&prid=1008366

CENEGA

number: 2002028260

ps.Because i am an ididot with these thing where will i find what protection it uses?

[MARIAN]

Thx All is clear for us, wait a patch.

[mitra]

But only the greek version crash?

Mine take from gamersgate don't generate the pike error. The access violation appears only in the editor when I have placed some objects over the map.

[nspiliotopoulos]

great!!thanks for your swift answer!!
It's a shame because i can't play any of the major battles...not even start..

regards
nicholas