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Technical problems and solutions Questions and solutions

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  #11  
Old 10-03-2008, 01:45 AM
mothman mothman is offline
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First of all let me state that I am no way affliated with 1C, or Atari. I just happen to be another consumer that is trying to help out other people that bought this game.

That being said...

For those that have tried installing Kings Bounty and have been unsuccesful then have you tried rebooting your computer and going into safe mode. From their try installing it.

You may have to choose Safe Mode with Networking but I would suggest try it without first.

Let me know if this helps.... In the meantime I will keep my brain thinkin...
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  #12  
Old 10-03-2008, 01:56 AM
bsipe9 bsipe9 is offline
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Quote:
Originally Posted by mothman View Post
First of all let me state that I am no way affliated with 1C, or Atari. I just happen to be another consumer that is trying to help out other people that bought this game.

That being said...

For those that have tried installing Kings Bounty and have been unsuccesful then have you tried rebooting your computer and going into safe mode. From their try installing it.

You may have to choose Safe Mode with Networking but I would suggest try it without first.

Let me know if this helps.... In the meantime I will keep my brain thinkin...
Thanks for the thought, but it didn't help me. I'm convinced there is a common denominator amongst us that is causing the issue. I know in the past, some games just didn't like specific video cards. Or a service pack, or a video driver, or or or... so frustrating.

My system btw: AMD 2.4 ghz dual core, 2 GB ram, geforce 9600 gso, XP service pack 2.
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  #13  
Old 10-03-2008, 02:10 AM
mothman mothman is offline
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When you purchased KB from the Atari Digital download site does it download a single executable file? Or is it more packaged in several different files? I am trying to determine what practice they utilized in delivering this game to you.

If it is a single file can you right click on the file, select properties, and see more details? If applicable does the properties show an option to unblock?
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  #14  
Old 10-03-2008, 03:17 PM
neofit neofit is offline
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The download from the Atari site comes in the form or a self-extacting RAR, one .exe and then 8 .rar, sizes being 8x250MB + 85MB. When we extract it by using the first .exe or winrar itself, we get something that looks like the contents of a regular installation dvd, with autorun.* files, setup.exe, setup-*.bin, etc. It is when running this extracted setup.exe that problems occur.

@bsipe9: I am not very familiar with XP security, but it sounds like you are having problems authenticating as the "Administrator" user. I don't know where it is coming from, I have created my current user (not named "Administrator") when installing XP, and it is flagged as "Computer Administrator" (which gives him the right to "install program and access all files") if I go into Control Panel > User Accounts, yet I had to make a Run As "Administrator" to make the setup work, thank god it didn't ask for a password. You may want to google something like xp administrator password.

Now, with the game installed, if I run the extracted setup.exe it opens an 'uninstall' dialog, as a regular user, not ran as "Administrator".

edit: forgot to add:
I don't really feel like uninstalling to try again, who knows what may happen . But one may try a right-click on setup.exe, Properties, Compatibility tab, then try various options of "Run this program in compatibility mode for". There is no option to "unblock"., whatever it is that may need unblocking .

Also, this setup.exe bears Atari's copyright according to the Properties window, so it's only fair that 1C sent me to them for debugging.

Last edited by neofit; 10-03-2008 at 03:24 PM. Reason: added stuff
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  #15  
Old 10-03-2008, 04:28 PM
bsipe9 bsipe9 is offline
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Quote:
Originally Posted by neofit View Post
@bsipe9: I am not very familiar with XP security, but it sounds like you are having problems authenticating as the "Administrator" user. I don't know where it is coming from, I have created my current user (not named "Administrator") when installing XP, and it is flagged as "Computer Administrator" (which gives him the right to "install program and access all files") if I go into Control Panel > User Accounts, yet I had to make a Run As "Administrator" to make the setup work, thank god it didn't ask for a password. You may want to google something like xp administrator password.

Now, with the game installed, if I run the extracted setup.exe it opens an 'uninstall' dialog, as a regular user, not ran as "Administrator".

edit: forgot to add:
I don't really feel like uninstalling to try again, who knows what may happen . But one may try a right-click on setup.exe, Properties, Compatibility tab, then try various options of "Run this program in compatibility mode for". There is no option to "unblock"., whatever it is that may need unblocking .
Lol, that last one did the trick. I ran it in Win98/ME compatibility and it's installing as I type. How wierd. As for the user setup, I have it the same as yours, I think. The only users I have listed in the User CP is mine (list as an admin) and guest. Of course, when I installed XP originally, I left the PW blank (I don't have to worry about security). I went ahead and created a PW just for kicks to test that as a solution and no go.

Anyhow, it looks like it's going to install at least. Now let's hope it's not riddled with bugs and such...
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  #16  
Old 10-03-2008, 07:26 PM
neofit neofit is offline
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Glad it worked. After being mildly annoyed at the beginning because the release did not accept the demo savegames (and I've tried to dutifully clear up the first map), I am having a blast. Best game in a long time.
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  #17  
Old 10-11-2008, 01:02 PM
Sparhawk402 Sparhawk402 is offline
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Quote:
Originally Posted by bsipe9 View Post
Lol, that last one did the trick. I ran it in Win98/ME compatibility and it's installing as I type. How wierd. As for the user setup, I have it the same as yours, I think. The only users I have listed in the User CP is mine (list as an admin) and guest. Of course, when I installed XP originally, I left the PW blank (I don't have to worry about security). I went ahead and created a PW just for kicks to test that as a solution and no go.
I tried these solutions but the setup still does not respond. I installed it to a laptop just fine. Any thoughts?
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  #18  
Old 10-14-2008, 01:52 PM
Sparhawk402 Sparhawk402 is offline
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So whats the deal? Is there any known solution yet for this bug? Or does Atari not give a load about this? I bought a brand new computer and it gave me the same setup.exe not responding. Can anyone suggest anything else other than what is posted?? Much appreciated
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  #19  
Old 11-11-2008, 04:11 AM
liorde liorde is offline
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Question Regarding the installation issue

Hello players.

I have tried the suggested solution regarding the Run As... option in Windows XP. I have SP3 installed, don't know if that makes any difference...
Anyway, When I choose Run As... and the user is Administrator, I cannot continue since Administrator does not have a password.

What's the deal with this user?? I looked it up on the web, and most sites say that Administrator's password is usually BLANK.
So I tried blank but that did not go as well...

Can anyone please advise..?

Thank-you.
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  #20  
Old 11-11-2008, 05:02 AM
gamerboots gamerboots is offline
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see my previous 2 posts - cant believe thiey would do this - but me and my friend will also be asking for a full refund ( not credit because then the company keeps the $ )
so far the only working version that I"m aware of is the older cd versions before the "latest" patch. Neither d2d, or gg or atair is apparently working.
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