Good/Bad experience ordering BOP online? Feedback please..

[Rhah]

I ordered mine from Zavvi.co.uk.

Good points:
-They were only charging £27.95 for it (Or thereabouts)

Bad points:
-The order was not dispatched till the day after release, despite them giving the impression on their site that it would be delivered on the day of release.
-They did not let me cancel my order, even though the order had not even been packed yet
-Their customer service did not reply to my email for 2 days, and even then they did not actually answer my question.
-The game still hasn't arrived, as they seem to use 2nd class post when sending orders (And there is no option to ask for 1st class or special delivery)
-No pre-order bonuses
-They have a stupid company name.