Crashing on videos

Zak Blayde · #1 03-19-2009, 10:30 PM

Hello,

I have a serious problem with Necrovision, each time a video begins to play, I have a huge chance of game crashing. It happens with the logos at the beginning and with the ones at the end of levels.

I think to a codec problem.

Is it known ?

Zak Blayde · #2 03-19-2009, 10:58 PM

It seems that with a graphic driver update, the problem is resolved.

Nike-it · #3 03-20-2009, 07:13 AM

Quote:

Originally Posted by Zak Blayde

It seems that with a graphic driver update, the problem is resolved.

In future if you face any problems give more detailed info about your system, as it's almost impossible to advice anything besides updating drivers.

Zak Blayde · #4 03-20-2009, 10:02 AM

I have a GeForce 8800 GT and I run the game on Windows XP.

Nike-it · #5 03-20-2009, 10:11 AM

Good, but as I wrote to you in the other thread, the best variant for such cases is sending dxdiag report to our support team. With this info the solution can be found much faster.

Zak Blayde · #6 03-20-2009, 12:22 PM

The problem is not resolved, it happened again. What is the email address for the dxdiag ?

Nike-it · #7 03-20-2009, 12:26 PM

Quote:

Originally Posted by Zak Blayde

The problem is not resolved, it happened again. What is the email address for the dxdiag ?

Send it also to the support team (support@1cpublishing.eu)