For better for worse ?

[carguy_]

Was it better before?

[Raggz]

Originally Posted by carguy_

Was it better before?

Actually yes, it was. It's never been worse than the last few days/weeks.

Originally Posted by carguy_

Was it better before?

Do you feel there is less whining, fighting and OT subject now ? That there are less futile and endless discussions about unrelated CLOD subjects ?
Less aggressive personnal statements ? The mods are submerged with complaints..So much that they ask us to ignore those comments... They can't handle the forum anymore...
So it seems it is the same as before...But at least before, we had direct conversations with Luthier, we had infos and updates..We felt we were kept in the loop...My conclusion is that the new system isn't working, and now it has become a self inflicted degradation in terms of PR and marketing....

[carguy_]

Originally Posted by XL5

Do you feel there is less whining, fighting and OT subject now ? That there are less futile and endless discussions about unrelated CLOD subjects ?
Less aggressive personnal statements ?

What I see is the same ole complaints made in the same ole style since April 2011. I would lie if I told you that I didn`t see the whine meter going up in recent days, but I don`t blame sudden stop of friday updates for it. I blame the lack of patch. The beta patch to be specific. I`m afraid that 1C made one too many statements on this one and people lost it completely.

What I think is that nor the style nor the general level of complaints changed. We had some weekly updates, but every single such thread ended up in flames, often set by the same people demanding everything at once. Mind you, not all of them complained about the same thing. There are two maybe three complainer groups who demand different things from 1C.

The mods are submerged with complaints..So much that they ask us to ignore those comments... They can't handle the forum anymore...
So it seems it is the same as before...But at least before, we had direct conversations with Luthier, we had infos and updates..We felt we were kept in the loop...My conclusion is that the new system isn't working, and now it has become a self inflicted degradation in terms of PR and marketing....

And what did that change. I wouldn`t blame if 1C figured it was to be damned if you do, damned if you don`t. So why even try talking since the same thing happens - aggresive posts about accusing of cheating the customers, completely burying the development plan and threats?

The community had its chance to show support, or maybe just the simplest respect. The community failed in that. Again, as it failed with Oleg Maddox` Ready Room miserably. It is obvious that some folks who have been complaining at 1C to hell and back, do not see any kind of their fault in this.

TBH I didn`t get an impression that I`d got left out of dev loop. All I saw was dev updates got a bit fewer over the time. The 1C`s explanation of running into some problems and working hard on them seemed ok to me. Because in spite of what the whiners say, Luthier always had something for us when he returned with some more info, and update. The banjo thing was a direct effect of whinerfest of people that couldn`t hold their bladder.

Then BlackSix came and said few things, made some good threads. He got flamed in the very same manner as before, when it was quite silent on the boards.

For those reasons I think dev updates changed nothing. We`ve got some people with nasty attitude here, who will always drag a dev update thread into their own personal matters. People just love to complain and make a fuss about it, what has been proven by some of the more vocal persons here on the boards in recent week.

I`d like to have the updates back again. But I don`t blame 1C for stopping them as the community`s promises about calming the mood have been false from the start.

[mxmadman]

Well I've been here for a short time and I've only complained once, and only about one thing: their decision to stop communications because of the vocal minority who bash the developers. This happens in every company and in every industry. You cannot simply cut communications with an entire customer base because of what a fraction of those customers have done.

This is not the way a professional should conduct business.

So now you can state as fact that there are more complaints since that news broke, and direct them to my post.

[Insuber]

Giving importance to the whiners, by modifying your behavior according to their attitude, is the worst way to react for MG. A clever company would

1) Ignore the trolls (they are in every forum)
2) improve quality and frequency of their communication, in order to nurture and promote an healthy base of customers.

I'm very sorry to explain the ABC of business and life.

[David Hayward]

Originally Posted by Insuber

1) Ignore the trolls (they are in every forum) .

They tried that. It failed miserably.

[Insuber]

Originally Posted by David Hayward

They tried that. It failed miserably.

How can an "ignore" attitude fail? Ignore means that you don't care, not the other way round.

Originally Posted by David Hayward

They tried that. It failed miserably.

Insuber is also right on...Trolls are not 1C's problem...Trolls are our problem to deal with. And that is why we have Moderators. A Forum is an information and discussion tool. If you cut info, what would we talk about ? Well, look at the recent posts, and the answer is there....
By not keeping up with true and constant updates about COD's progress makes it look like if 1C was in trouble...or angry at his custommers for not being patient and understanding enough....and that generates more bad than good within the community...This is how it works in all business....

[Wolf_Rider]

Originally Posted by Insuber

Giving importance to the whiners, by modifying your behavior according to their attitude, is the worst way to react for MG. A clever company would

1) Ignore the trolls (they are in every forum)
2) improve quality and frequency of their communication, in order to nurture and promote an healthy base of customers.

I'm very sorry to explain the ABC of business and life.

1C aren't business people to be "dealt" with in such manner (well yes, business is involved and I'm not saying as such that they aren't "business people"), they are creative people. Its a whole different approach....
poets, writers, movie makers, artists/ illustrators, actors, set designers, etc, etc, etc - not bean counting number crunchers, but as real people, is the way to go in receiving good response.

For anyone out there... you go and put up your pride and joy and offer that for critiscism (of the such seen here) and how would you feel?

(I can tell you right now how you would feel )