The Crystal Ball 2

[priller26]

I doubt seriously IC, like most Russian companies, really have caught on the western notion of customer service, trust, and how it directly correlates to the digits in their balance sheets. That is entirely the problem, and why they don't give a flying fart. Also, they don't realize you cant push out a substandard product and have those of us who have grown up in the Western market embrace it with open arms. Wondering, who beta tested this thing? I know we have been round this forever, I guess we are, but at some point, you get tired of beta testing a game you have paid for and want the finished product.

[Verhängnis]

Well then they will be terribly dissapointed when those little digits get decimal places and the whole series is cancelled.

[Wolf_Rider]

Are these pre-schooler upsets/sandbox battle/crybaby not getting their way antics, threads, really necessary?

What do they hope to achieve?... it certainly won't open the door.


Mods, please... just nip these threads in the bud.

[Wolf_Rider]

feel free to vote with your feet

[Fjordmonkey]

Originally Posted by CaptainDoggles

Wow, do you have reading comprehension issues or something? Go back over my post again and re-think your reply.

Nothing to rethink, to be honest, and no, my comprehension of english is just fine. But thank you for your insight.

Originally Posted by CaptainDoggles

A lot of us were led to believe that it was 1C Publishing forcing Maddox Games to get the thing out the door in its current state. The understanding was that MG would work hard to fix our product and remain in our good graces. We bought the game because Oleg & Co. had earned a lot of good will from the community, supporting their game for years after release and having constructive dialogue with the community.

And you still forgot the main thing when buying ANY piece of software: Caveat Emptor. Let the buyer beware. It's what the rest of us has learned through bitter experiences, especially those of us that have played MMO's in the past. Yes, we bought a piece of software because we wanted to support a great series. But it seems that many has forgotten the rather MASSIVE issues that the original IL2 had, and has forgotten just how 1C has done communication over the years, especially when under the wings of Ubisoft.

Originally Posted by CaptainDoggles

Contrast that to the current situation. We bought their broken game. We're closing in on a year after release, the game's still broken in multiple significant ways, and they're already talking about a sequel. This is the kind of crap that EA/DICE get lambasted for in the media with the Call of Duty series.

It's the same crap that every community has to put up with when the community is outright hostile towards anyone bringing in the news. If you constantly shoot the messengers, and that IS happening here, regardless of how you look at it, they will, eventually, stop sending messengers. It's a fairly simple prospect, wouldn't you think? Hell, I know I wouldn't bother saying anything until things were ready to go out the door in this environment, as it takes far more time and effort to try to calm the rabid hounds in here than to just leave them be.

Originally Posted by CaptainDoggles

Before BlackSix was appointed, we had to get our news secondhand from the russian forums, as if the non-Russian audience is the red-headed stepchild of flight simmers. Conversations between Developer and Community could best be described as "frosty", and at worst as "hostile".

Yes, we didn't have much news in the beginning. And we don't have much news now. But with the increased hostility from the community, I can damn well understand why there's so little communication from the Devs, as they know they'll be crucified regardless of what they do.

Originally Posted by CaptainDoggles

You tell me, who's in the wrong here?

To be honest, it's the community, and especially the VOCAL ones, that are in the wrong. Constantly attacking anything the devs say, do or don't say/don't do, personal insults and/or attacks and generally being asshats is who's in the wrong here.

So we've paid a fair bit of money on a software-product that turned out to be not all that great. Big deal. Accept the loss and move on like an adult, and notch it up as a Derp-moment, or live with the choice you've made. Besides. It will be fixed. Eventually.

Sometimes I wish I could distill patience and fill it onto tubes to sell. I'd make a killing on it.

[Wolf_Rider]

^
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+1

Originally Posted by drewpee

It doesn't matter who is right and who is wrong, it an argument that can't be won. What matters is the size the argument has become. It's time for management to step up and put the community at ease.

the problem is, there is no "putting the community at ease"... whichever whatever comes out,no matter what, gets distorted or flamed. You can't ignore the problem child and you can't slap it either.

There is no such thing as a "small" patch. No matter what size it is, it still requires weeks, if not months of testing. Just changing one thing can have many unforeseen effects in other areas, so beta testing by a fairly large number of players, with different rigs and play styles is absolutely necessary.

true

[Havoc04]

Bottom line

I have and so have the rest of you, PAID money for the product. There are bugs, some not so obvious others are in you're face bugs. To me it is unfinished and NOT what i spent my hard earned dollar for

We are the people that KEEP these guys in business, If it were not for us and others buying there product then they would be OUT of business.

Personally i think i HAVE we have the right to updates/explanations and anything else that comes with me/you PAYING for a product and not receiving a GOOD result.

Having said that i uninstalled it ages ago. So does that give the right to complain? TOO RIGHT it does.

As far as there UBER expansion/Standalone game, i don't care. They left us with a white elephant while they pottered of to do something else knowing full well that the CoD was in a shambles.

[Insuber]

MG appears to ignore that their past, present and future salaries are ultimately paid by us, the customers. And Friday's updates are their storefront.

[jimbop]

Maybe BlackSix is just in a bad mood because of the Mass Effect 3 ending.

[d.burnette]

[QUOTE=Luftrofl;399835]Apparently we are supposed to be thankful for their shoddy programming and even worse customer support.

Posted by Luthier 10-17-2011

3. Performance. We are in final stages of testing a thorough overhaul of the game’s graphic engine. It won’t look any different but it will be much more streamlined. It’s too early to say what the FPS increase will be in the final version, but it shouldn’t be less than 50%.

QUOTE]

I am a bit late in joining in on Cliffs of Dover, i had put off purchasing the game due to early reports I had read on the forums, finally decided to go ahead and purchase it as it sounds like it has improved, and reading about the aforementioned graphic engine update to make it even better. While I have just installed the sim and yet to have run it, if the above statement is true - that the gain should not be less than 50%. well that would certainly be incredible to say the least. Maybe I should wait on actually clicking the "play" button until the patch is out!
Hope we all see it soon.