Is the comunity manager coming in ?

[Ctrl E]

Originally Posted by KG26_Alpha

This shows you have not read or understood anything I posted.

We know the state of the game in the beginning ....... that's history but as things move forwards people like to still go back and use this old whine.

The Russian community manager has already explained why he wont be posting here.

Oleg gave up posting updates ............ in this words,

"dammed if I do and dammed if I don't"

In the end he didn't.

The constant bashing does have an affect, if they get a better response elsewhere and can use that to move forwards then where's the problem.

I really don't see the fuss being made here its just a Community manager being used to communicate in Russian on a Russian forum,
you are not loosing out on anything thing here nothings being taken away.
.

Hang on mate - you can't just say the state of the game ot release "is history". we're still dealing with that botched release and the mistruths told in the lead up to its release.

Customers were and remain justifiably angry about how the release was handled.

But amazingly - and despite being dudded - they remain loyal to this product. Yet every time they seek more information or help the simply have salt rubbed in their wounds with situations like this.

1c needs to start communicating properly in this - the official forum. Re-gaining respect is a long road back.

[KG26_Alpha]

Originally Posted by Ctrl E

Hang on mate - you can't just say the state of the game ot release "is history". we're still dealing with that botched release and the mistruths told in the lead up to its release.

Customers were and remain justifiably angry about how the release was handled.

But amazingly - and despite being dudded - they remain loyal to this product. Yet every time they seek more information or help the simply have salt rubbed in their wounds with situations like this.

1c needs to start communicating properly in this - the official forum. Re-gaining respect is a long road back.

I agree but were a long way down the line from the release version, and still its used to complain about the current a state of the game.

Originally Posted by Insuber

Alpha, when you blame us for "insulting" the devs, who in retaliation are not willing to communicate with us, while the Russian users are so polite and gentle and helpful to deserve a community manager, are you speaking on the basis of solid info or you are just reading this interesting story into your personal crystal ball ?

Where did I blame any one for anything ?

[6S.Manu]

Originally Posted by KG26_Alpha

Where did I blame any one for anything ?

???

Originally Posted by KG26_Alpha

They have been called everything from thieves and liars to personal insults and being ridiculed at this forum.

[Insuber]

Originally Posted by KG26_Alpha

Where did I blame any one for anything ?

Please answer, mate, answering with another question is not polite. Are you speculating, or you have been told by the devs that they are reluctant to communicate here for the reasons that you described?

[Orpheus]

Originally Posted by KG26_Alpha

This shows you have not read or understood anything I posted.

We know the state of the game in the beginning ....... that's history but as things move forwards people like to still go back and use this old whine.

The Russian community manager has already explained why he wont be posting here.

Oleg gave up posting updates ............ in this words,

"dammed if I do and dammed if I don't"

In the end he didn't.

The constant bashing does have an affect, if they get a better response elsewhere and can use that to move forwards then where's the problem.

I really don't see the fuss being made here its just a Community manager being used to communicate in Russian on a Russian forum,
you are not loosing out on anything thing here nothings being taken away.
.

'This shows you have not read or understood anything I posted' is ironic, because I had the same reaction to your reply. There are far fewer trolls here now than there were at release, anyone spending any time here can see that, and to tar the entire non-russian community with that brush is pointless and wasteful. You know as well as I do that dev posts here are met with more praise than anger nowadays, so the 'damned if I do, damned if I don't' line doesn't hold water, not least because it was Oleg that said that, and Oleg is no longer here.

I don't believe for a second that there are somehow fewer trolls in Russia, or that sukhoi.ru is a haven of peaceful co-operation. There, as here, moderating the outright insults and moving the worthy arguments is the job of forum moderators like yourself - if that's not happening and the devs (who should have thicker skins) are getting upset, then you're not shielding them from the worst of it, and you need more moderators, or just better ones.

And as the 'bashing' (which, let's be honest, is not actually constant; you're over-dramatising, as most of the posts here seem to be fairly sensible) has an effect, so do the long periods of silence have an effect. The longer the silence, the more effort it takes to regain the trust of the people you have ignored - so yes, it will take some effort to regain that trust. But the alternative is a split community, which is never good for a game - and more bashing. And so the cycle continues, until someone is brave enough to break it.

And no, you're right, we've not 'lost' anything. But the reaction to this, and the constant and ongoing calls for communication and involvement continue, should tell you that the great majority of people here want to be positive, want to help, and to be involved. They care about this game just as much as the Russians do, and they're shut out because a few trolls scared the devs, who, to be quite honest, must have known they were going to get some flak when they released the game in that state.

Retreating to 'their side of the border' is just plain hiding - it's always been hiding, and it always will be. In the end they just damage themselves by isolating and ignoring their customers, wasting an enormous community resource and leave it to people like you to tell us that the only people worthy of involvement are Russians (because they live in a world magically free of trolls).

So no, you really didn't read (or at least, understand) a word I said in the last post. I doubt you'll fare any better this time either, but I live in hope. This community has some really decent people who don't deserve to be tarred by the actions of others, and drinking the kool-aid in this way, frankly, does them a disservice.

[Ctrl E]

KG26_Alpha. Can I ask whether as moderator you have any direct line of communication with the developers?

[swiss]

Originally Posted by KG26_Alpha

The constant bashing does have an affect, if they get a better response elsewhere and can use that to move forwards then where's the problem.

I really don't see the fuss being made here its just a Community manager being used to communicate in Russian on a Russian forum,
you are not loosing out on anything thing here nothings being taken away.
.

You got it wrong I guess.
From a community manager, the community expects interactions, or a least actions in the sense of posting news, progress etc.
Now, if they refuse to communicate with this part here, we're obviously not part of the community - right?
They reject us, most here feel like customers though. Not sooo cool.

[KG26_Alpha]

Originally Posted by Insuber

Please answer, mate, answering with another question is not polite. Are you speculating, or you have been told by the devs that they are reluctant to communicate here for the reasons that you described?

I have not blamed anyone for insulting the devs simply my observations of the past behaviour on this forum, and the complaints as a moderator I have had to deal with towards them.

I didn't say they are reluctant to communicate here, I simply pointed out that it makes sense for a Russian speaking development team communicate in Russian with Russian speaking forum users via a Russian speaking forum manager.

Originally Posted by Ctrl E

KG26_Alpha. Can I ask whether as moderator you have any direct line of communication with the developers?

Me personally no.

Originally Posted by Orpheus

'This shows you have not read or understood anything I posted' is ironic, because I had the same reaction to your reply. There are far fewer trolls here now than there were at release, anyone spending any time here can see that, and to tar the entire non-russian community with that brush is pointless and wasteful. You know as well as I do that dev posts here are met with more praise than anger nowadays, so the 'damned if I do, damned if I don't' line doesn't hold water, not least because it was Oleg that said that, and Oleg is no longer here.

I don't believe for a second that there are somehow fewer trolls in Russia, or that sukhoi.ru is a haven of peaceful co-operation. There, as here, moderating the outright insults and moving the worthy arguments is the job of forum moderators like yourself - if that's not happening and the devs (who should have thicker skins) are getting upset, then you're not shielding them from the worst of it, and you need more moderators, or just better ones.

And as the 'bashing' (which, let's be honest, is not actually constant; you're over-dramatising, as most of the posts here seem to be fairly sensible) has an effect, so do the long periods of silence have an effect. The longer the silence, the more effort it takes to regain the trust of the people you have ignored - so yes, it will take some effort to regain that trust. But the alternative is a split community, which is never good for a game - and more bashing. And so the cycle continues, until someone is brave enough to break it.

And no, you're right, we've not 'lost' anything. But the reaction to this, and the constant and ongoing calls for communication and involvement continue, should tell you that the great majority of people here want to be positive, want to help, and to be involved. They care about this game just as much as the Russians do, and they're shut out because a few trolls scared the devs, who, to be quite honest, must have known they were going to get some flak when they released the game in that state.

Retreating to 'their side of the border' is just plain hiding - it's always been hiding, and it always will be. In the end they just damage themselves by isolating and ignoring their customers, wasting an enormous community resource and leave it to people like you to tell us that the only people worthy of involvement are Russians (because they live in a world magically free of trolls).

So no, you really didn't read (or at least, understand) a word I said in the last post. I doubt you'll fare any better this time either, but I live in hope. This community has some really decent people who don't deserve to be tarred by the actions of others, and drinking the kool-aid in this way, frankly, does them a disservice.

I did read all your post but its the usual rant again seen many times at these forums just in a different format.

Originally Posted by swiss

You got it wrong I guess.
From a community manager, the community expects interactions, or a least actions in the sense of posting news, progress etc.
Now, if they refuse to communicate with this part here, we're obviously not part of the community - right?
They reject us, most here feel like customers though. Not sooo cool.

I refer you to the earlier post I made regarding the new community manager not posting at these forums.





.

Have fun all I'm off for some flying.

[swiss]

Originally Posted by KG26_Alpha

I didn't say they are not reluctant to communicate here, I simply pointed out that it makes sense for a Russian speaking development team communicate in Russian with Russian speaking forum users via a Russian speaking forum manager.

fyp.

[Insuber]

no Alpha, you didn't say only that. You said that developers are not communicating here because we are bashing and insulting, and they prefer to communicate in the sukhoi forum because they are helpful and supportive. Iwill try again: are you just making hypotheses, or you've been told so by Luthier?