Steam: Lockup, forced to restart computer

[Nike-it]

Guys, please send this problem to our support (support@1cpublishing.eu) and add dxdiag report. We'll collect all reports and try to fix this problem ASAP. Also screens of the problem are much appreciated.

[Hypatian]

Getting screenshots of the issue is pretty difficult, since the machine is locked up at this point. Kind of distressing--I'd love to be able to send some crash reports and so on--but it's not the game that's crashing.

Somebody mentioned in another thread that they were having overheating issues with their card while playing the game (although not with other games.) This was also with an nVidia card. Can anybody suggest a tool for monitoring video card temperature? If that's the problem, it could be a bad interaction of some sort between KB and the nVidia drivers/card that leads to runaway overheating. I've no idea what could cause that, but it would explain why things die in such a glitchy way.

It could also explain why people have less problems when they turn off various options like AA, since that'll task the card much less heavily.

Here's a screenshot I snapped just before the machine died one time. It has been resized since your size limits won't accept the native resolution.

[andrew]

Originally Posted by Nike-it

Guys, please send this problem to our support (support@1cpublishing.eu) and add dxdiag report. We'll collect all reports and try to fix this problem ASAP. Also screens of the problem are much appreciated.

Hi Nike,

Any news? I have just bought this game for like a week and never able to get through the first 2 trials (dragon / necromancer) without crashing my PC.
(having similar synptoms as those who posted in this thread).

It's a very critical problem and any, any help is most appreciated.

Andrew