Technical problems and solutions!!! (all problems and errors are stored here)

[Alto]

Originally Posted by bman654

What OS? You can try going here and download and install .net 3.5. Hopefully that will fix up whatever is wrong with your .net 2.0.

I have XP and running mozilla firefox. I really dont know what to do here.

http://www.gamersgate.com/index.php?...t=faq&faqcat=7 Bottom of that link....
and this
The following prerequisites are required:
* .NET Framework 2.0 (x86)

So, am I to un-install firefox and install IE just to get to d/l that game or ?

[bman654]

.net has nothing to do with IE or firefox. I am not sure what you are talking about. Try the link I gave and install that, then see if you can install/run the downloader.

[Alto]

Originally Posted by bman654

.net has nothing to do with IE or firefox. I am not sure what you are talking about. Try the link I gave and install that, then see if you can install/run the downloader.

Hi,
Thanks, that helped I was mixing things up - Probably because I was/am so excited about this game. All d/l and working 100% - off to give it a go.

[Heimdall]

Hello everyone !

Just bought KB today at GamersGate. Nice game btw.

I've been suffering from a problem since the demo. Here are the steps :

1. The game, at first ( three tests ), runs fine.
2. I leave the tutorial area and receive the first quest.
3. Any battle will just lock the game after some minutes. First the game hangs. Drop to desktop where I can't interact with anything ( taskmanager, alt+tab, etc nothing works at all ). The cursor still maintains its form from the game ( a sword ). Since I got no response from the computer I got to boot the thing and start all over again with the same results.

Steps taken to try to resolve the problem :

1. Closed all antivirus, firewall, anti-spyware software with no results.
2. Nothing at the windows event viewer.
3. Already got the latest drivers from video, sound, raid, network.

I've sent an email to 1c support already.

Anybody else got this kind of problem ?

My specs are :

Operating System: Windows XP Professional Service Pack 3
Motherboard : Gigabyte P35-DS3
Video Card : MSI GeForce 8800 GTX
Sound Card : Realtek HD Audio
Memory : 4GB

[magnus1515]

I have a question.

If the demo runs just fine on my vista 64 bit Pro setup, is it a safe bet that the game will be OK as well? I would like a little assurance before I purchase it tomorrow. Please advise. Thanks.

[aldrich_gnat]

Demo does not work on my pc..Same problem as Egooo..After entering the portal, it crashes without any messages...For my pc's details, what details do I need to know about my pc?how can i get it?(i'm not familiar with pc parts sry..)

As for my laptop, it is set on vista, and the setup of KB won't even open for me.. no messages or whatsoever,..as soon as i double click the setup, it disappears.not sure with the details of my laptop as well..

[Nike-it]

Originally Posted by aldrich_gnat

Demo does not work on my pc..Same problem as Egooo..After entering the portal, it crashes without any messages...For my pc's details, what details do I need to know about my pc?how can i get it?(i'm not familiar with pc parts sry..)

As for my laptop, it is set on vista, and the setup of KB won't even open for me.. no messages or whatsoever,..as soon as i double click the setup, it disappears.not sure with the details of my laptop as well..

First look in the "system" folder in Control panel to find you CPU and amount of RAM, also press "Run" and write "dxdiag". All these info send to 1C support (support@1cpublishing.eu).

[Nike-it]

Originally Posted by magnus1515

I have a question.

If the demo runs just fine on my vista 64 bit Pro setup, is it a safe bet that the game will be OK as well? I would like a little assurance before I purchase it tomorrow. Please advise. Thanks.

It should run, but I can't guarantee that for 100%.

[magnus1515]

Originally Posted by Nike-it

It should run, but I can't guarantee that for 100%.

Good enough for me. And I misspoke, I have Vista 64 bit Home. Thanks.