Why so little interaction with the community?

[Walrus1]

Originally Posted by zapatista

since then a handful of perpetual whiners and psychopathic trolls who camp here have even been bitching at whatever is positive about the sim as it has been gradually fixed, so it stinks up the forum and doesnt really create an environment for positive interaction

Bingo.

This forum, a 'company forum,' has become dominated by people who obviously dislike the game, have no faith in it's future/the future of the series and harangue the developers whenever they make an appearance. Why this is allowed to continue by the moderators is a mystery to me. Why Luthier and other company reps rarely come here anymore is not.

[Storm of When]

Walrus why do you think so many people that worshipped IL2 have become so disillusioned, using negative feedback as an excuse for the lack of customer care is a pretty poor excuse in my book.

[Mysticpuma]

Originally Posted by Walrus1

Bingo.

This forum, a 'company forum,' has become dominated by people who obviously dislike the game, have no faith in it's future/the future of the series and harangue the developers whenever they make an appearance. Why this is allowed to continue by the moderators is a mystery to me.

Okay, so we are not entitled to an opinion.

Please let me find my Rose tinted glasses!

The whole point here is that there is nowhere else to voice our opinions. There are problems. Are they unique? How do I find out? I ask the other members on these forums.

I then hope the developer's respond (the don't).

If it's an issue, I raise a bug report.

"has become dominated by people who obviously dislike the game, have no faith in it's future/the future of the series and harangue the developers whenever they make an appearance"

Because if they don't listen how the hell can we get the software working properly?

The problem is "the don't listen". If they did why would we (after 18-months) be told that they don't even read the bug tracker? That's because "they don't listen".

Why release a beta patch? Beta patches are for beta testing, we give Beta reports. They don't read the Bug tracker and they don't read the threads where bugs are reported?

What's the point in this amount of feedback and testing;

http://forum.1cpublishing.eu/showthread.php?t=33610

B6 wrote "The main goal of this version of the patch is, once again, to locate and fix any remaining crash bugs. Please continue sending in your logs and crash dumps to ishevchenko@1cpublishing.eu

Please enable logging in your conf.ini (Log=1). If the game crashes, send us the log file it creates in your [My Documents]\1C SoftClub\il-2 sturmovik cliffs of dover folder, and any .dmp files created in a cppdump folder under the main game installation."

when the only people who are going to make an effort are those affected by it?

If you are going to release a Beta patch at-least listen to the replies and responses to issues raised?

But they already said they are not even reading them.

So the only reason there are "whiners" here is because they cause people to whine! If they responded, regularly spoke with the community...LISTENED to the community, CloD would be vastly superior to what it is today.

MP

[Walrus1]

Originally Posted by Mysticpuma

Okay, so we are not entitled to an opinion.

No, but when the opinion becomes that the poster has given up on the game and is hostile to it's developers, then it is time to move on. Some of these people are so obsessed with this forum and their antagonism towards the developers that it has become kind of a strange pathology. This is not helpful to anyone.

Originally Posted by Walrus1

Bingo.

This forum, a 'company forum,' has become dominated by people who obviously dislike the game, have no faith in it's future/the future of the series and harangue the developers whenever they make an appearance. Why this is allowed to continue by the moderators is a mystery to me. Why Luthier and other company reps rarely come here anymore is not.

It's become dominated by people who purchased the game but dislike the fact that the game is not entirely fit for purpose, after 19 months of broken promises & very poor communication the customers are voicing their opinions, after all Luthier once stated that he thrives on criticism, well if that is still true then this is the place for him.